ok not bad. better than other at the same city
a lot
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2024年12月31日
Heidi
Heidi (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Horror
The hotel chamber maids are lazy. During our five days stay they only came to make the bed and replenished water. The room was never sweep or vacuumed, the bathroom never tidied and cleaned. When we called the reception and requested for room cleaning, the cleaners never appear. Sometimes they just left the bath towels or toilet papers outside the room door.
The whole corridor stings. The car park under the hotel showed signs of sewage lickage. It is one hotel I won’t stay again and will warm traveller’s about it.
Josie
Josie (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Sathiabama
Sathiabama (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Muhyun
Muhyun (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
Had a very unpleasant stay at Astana Riverside. Check in was very bad because the hotel wanted us to pay the rate which was much higher than what we booked on Expedia. I have been an Expedia member for a long time and this was a first ever when a hotel wanted to charge differently than the rate that was booked. After speaking to the manager this was resolved but it took a long time for check in to be processed. The room was very disappointing too. Broken chair and no towels when we got there. Had to wait 1 hour after calling several times to get the bath towels delivered. Really not worth it, absolutely terrible hotel for the price we paid (RM 950 for 2 nights).
Charlie
Charlie (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Iz
Iz (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月16日
Glenn
Glenn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Comfortable Stay in Kuching
Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
Glenn
Glenn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月28日
Kota
Kota (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月19日
Servicen i respitioner , er dårlig da de ikke informere om hvad hotellet kan byde på .
En fantastisk morgenmad
Lene
Lene (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
Sinceramente no es un hotel de 5 estrellas como dicen para empezar la piscina pertenece a otro hotel y tienes que cruzar un pasadizo cojer el ascensor del otro hotel y llegar a la piscina , una odisea por lo que para mí es una publicidad engañosa el decir que tiene piscina .
Lo segundo esq las habitaciones las hacen muy muy tarde , nosotros salíamos muy pronto del hotel para hacer las excursiones y los dos días al llegar a las tres de la tarde la habitación estaba sin hacer , eso no es normal
Es un poco anticuado pero bien situado eso sí , habitación grande y botellas de agua de cortesía pero que actualmente hay mejores opciones por la zona
rut
rut (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
donald ian george
donald ian george (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Want a hotel in center of city, then this one is
sudarsono
sudarsono (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月16日
S Bin
S Bin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月14日
Kenneth
Kenneth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :)
Florence
Florence (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月31日
FATIN
FATIN (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月22日
Raymond
Raymond (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月15日
Hotel in posizione strategica. Bellissima la vista dalla sala colazione. Camere carine. Buona la colazione. Pulizia nella media. Consigliato.
Sabrina
Sabrina (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月6日
Perfect Kuching Location
The hotel albeit not new is generally very comfortable and the rooms are good size and all the amenities are functioning - only complain is the air con which is noisy and not very efficient.
The decor is a bit date and I understand the east wing has already been refurbished so hopefully the west wing where we stayed will be done up soon.
Staff is very friendly and have worked there for a long time. And the small pearl is the rooftop bar at the 17 floor which have a tremendous view of the whole of Kuching and the charming Kuching River just below
poul e
poul e (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月1日
Swimming pool great. Gym areas a bit dirty. No safety label. No hand soap Gym toilet sink areas dusty. Limited tv channel.