I hesitate to ever write a negative review, but must. The neighboring room had two massive dogs and multiple children. The parents were letting the kids slam the door and run down the halls screaming. We have a baby who could not sleep due to the moose. We asked the front desk to switch rooms and they refused. They said security would end the noise. Did not happen. A manager was supposed to call but never did. We checked out after 2 hours. We walked through the lobby with our bags as employees watched and didn’t offer to help, or even open the door. The valet did not offer to assist us with our luggage. This would seem petty to mention, except we were carrying a one year old baby.