Excellent hotel in general. Reception from desk girl amazing, really super friendly.
Bedroom very nice and comfortable. Totally satisfied with the breakfast and the quality of the food. Perfect for business and family trips.
JUAN CARLOS
JUAN CARLOS (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Joely
Joely (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Shawnda
Shawnda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月9日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Arniece
Arniece (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Wesley
Wesley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Ani
Ani (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Edwin
Edwin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月1日
Thanksgiving
The room was very nice. The check-in was smooth and the lady was nice. I was only there for a night sleep and needed something close to the airport. It was convenient.
Jim
Jim (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
The queen size beds were excellent. They were so firm that my husband's bad back wasn't aggravated at all. In fact, he was the one who claimed his bed was the best bed he had experienced in the last 10 years.
We requested access services and found our room close the elevator with an extra roomy restroom that had perfectly located support bars around the toilet and shower. The shower chair was clean and easy to maneuver in and out of the tub.
The front desk, bar and restaurant staff were all friendly and helpful. We had lunch and dinner there and were very happy with the quality, service and prices. We enjoyed the wine options so much, we took a couple of bottles with us to a holiday party. Convenient and delicious!
The parking and shuttle service was fabulous. We had to return our rental car the night before departure. We were able to use the shuttle service to return to the hotel for the final night of our trip without issue. We caught a 5:00 am shuttle back to the airport with Josh, who proudly defended his commitment to punctuality. He literally left on time! The van we traveled in was clean and we arrived at our check in gate quickly and stress free.
My husband and I plan to return to this Sheraton any time we come to Pittsburgh in the future. We came into our four-night stay needing a room and hotel we could relax and refresh ourselves. We are so happy we found everything we needed right here.
The carpet was absolutely horrendous in my room no sooner did we get there? The room that they had for us had stink bugs on the walls and on my mattress, they gave us another room, and the carpet was mildew and had a bad odor and stunk awful would never recommend this facility. But the staff was very friendly
Charles
Charles (7 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月3日
We were happy with the welcome and clean room!
Charles
Charles (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
anderson carlos
anderson carlos (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Everything
Alex
Alex (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
This was an absolutely beautiful hotel. The staff were welcoming and friendly and the food was delicious.
DOREEN
DOREEN (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
Average stay
The sheets were wrinkled and looked like they weren't changed. I pulled back the covers on the other bed and they were smooth and not wrinkled. The pillow cases were clean. I could hear the person in the room next door adjust the blinds. The bathroom sink faucet dripped. Check in people were courteous.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Jason
Jason (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月16日
Hotel is beyond dated.
The first room I was in had massive stains on the floor & bedding, and dust bunnies in the corners of the room. This room smelled like burning plastic, so I requested to move.
The front desk was very accommodating & friendly. They moved me to a second room that was significantly better than the initial room. Second room didn’t smell & was WAY cleaner than the first. Second room was just dated, but overall very clean and comfortable. Had my initial room been on par with this room, my ratings would be better. The first room was just disgusting. Therefore, cleanliness rating is an average of the two rooms.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Staff was very welcoming and helpful as I navigated Pittsburgh. They were very responsive even to the smallest request.