Brianna, the receptionist was rude, no customer service orientation. our room had adjoining room and it was noisy.
Our bed was squeaky… the linens were crumpled and we did not really know if they were newly changed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Diego
Diego (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月3日
Decepcionado
Personal poco amable. No realizaron el servicio a la habitación y las instalaciones están muy descuidadas.
Juan
Juan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
JOSEMAR
JOSEMAR (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月3日
Give me my freakin waffle
Zero stars, would not recommend. After waiting well over an hour for our included airport shuttle, which we attempted to set up ahead of time but language barriers made moot, we arrived at the hotel where we waited 40 days and 40 nights for the elevator to our room. The fridge must have had invisibility powers because none of us could find it. Jesus forgot to bless the breakfast spread because those 2 fishes and 3 loaves did not feed us starving guests. There was ONE waffle iron, and my 7 year old son waited 40 minutes for his turn to make a disappointing waffle. We had even fewer options for breakfast than my grandma had in her dating pool. Most ran out well before breakfast time was over. The room smelled musty and looked dirty. After waiting another 40 days and 40 nights for the one working elevator to get out of the hell hole, we ended up carting our FOUR suitcases down four flights of stairs. Adventures in abundance.
Alexis
Alexis (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Marcelino
Marcelino (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
Dirt everywhere.
Horribleand when we talked tomanagement they did nothing.
William
William (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Marcos
Marcos (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Kayla
Kayla (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Shuttle service
This hotel worked well with our travel plans. It offered shuttle service and had a nice breakfast.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月26日
Not my favorite hotel.
Place is dark looking and weird. Room wasn’t the most clean standard but you pay for what you get. It’s the type of place you would expect to find cockroach’s but yet there was none. The walls are thinner than usual. The 7/10 rating seemed high for this place.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Busquen otro
Sucio y viejo
jose
jose (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月23日
Room was charged even before making check-in, the staff was rude, the room was dirty. Breakfast was not refilled, there was only coffee and cereal, despite they promise warm breakfast
Ana
Ana (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Difficult to sleep.
Clean, open. That is about it. No frig or bottled water. Breakfast swamped, food gone. Freeway noise intolerable.
Gene
Gene (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月23日
Front deck receptionist was rude, breakfast was disappointing no one attending the stations, people sneezing and coughing on the food was unacceptable, bathroom door had problems to open and to closed. No soap in the bathroom had to go to front desks to get one.
Aida
Aida (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Consider Alternative Accommodations
The stay started out by the Uber driver making sure we wanted to go here. Then we were met by the bright sign from city officials in the entrance stating the building was uninhabitable, which luckily only applied to the pool and parking garage area. Nonetheless all of this had our attention now. The staff was friendly and accommodating. The surrounding area had little to offer, but the nearby Denny's was nice. The breakfast at the hotel consisted of still frozen ready-made omelets and very limited coffee as the person responsible did not seem very motivated to provide breakfast. The lobby and room were clean. The airport shuttle was on time and was convenient to use.
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Pedro
Pedro (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Stayed for 1 night and didn’t arrive until after midnight. It was a short, quick stay.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Stay
Staff was very very friendly
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月10日
Terrível
Terrivel, pior hotel da rede que já fiquei n vida. Sujo, muito sujo, decadente !