We came to this state unexpectedly due to a death in the family, drive 14 hours and decided on this hotel due to brand name, sense of security and quietness, to my surprise we were woken up the 1st morning by the shuttle staff in the parking lot laughing and talking extremely loudly yet we were on the 3rd and sounded like we were standing in the parking lot with them for about an hour. They need to find another area to hang out. Next request to be moved great.. moved to the back of the hotel. No problems great night sleep. Leave the next day to handle funeral arrangements gone for a few hours come back to find housekeeping came in made the bed great found out later sheets not changed my sock was still in the sheets, but prior to that started to settle in when noticed not only did housekeeping not clean she enjoyed going through our suitcases and decided to eat and enjoy her time in our room and left behind her baggie with some type of liquid still left in the bag that she left on top of my clothes in my suitcase. Made a complaint at front desk they brought that worker down n all she stated was oh. No apology from any staff member that night. So don’t keep anything in your room that you want to keep, we through out all our open snacks, drinks since she felt comfortable enough do go through our belongings who knows what else she enjoyed. Next day was great. Last night was woken up by someone beating on our door and other doors, my husband answered the guy says oh my bad and con
Nicole
Nicole (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
Great service but hotel dated
Great staff who were very responsive to our need for a room with AC. It was unseasonably hot in December but I married a sweat-er. Pun intended.
Quickly changed rooms and not listening to my hubby gripe about being hot = PRICELESS.
Emily
Emily (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
dennis
dennis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Good place
Edwin
Edwin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
Jeprey
Jeprey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Alfa
Alfa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Javon
Javon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月4日
Very clean and quite place. Good services.
Mohamed Abdelkerim
Mohamed Abdelkerim (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月3日
llamar
llamar (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月2日
Alexander
Alexander (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月2日
Alexander
Alexander (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月1日
Hamid
Hamid (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月1日
Lakeisha
Lakeisha (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月29日
The staff was amazing. The breakfast was probably the best I’ve had at a hotel. Unfortunately, the hotel is not clean. There were ants in our bathroom. The first night we woke up to cigarette smoke in our room from next door. We asked to be moved. We had two rooms, the other one had asbestos in it we were told after the first night stay, so we moved that one too. We had a disabled person in our group and were told they had no more disabled rooms available after the asbestos room, so we had to move to the 4th floor which was an ordeal every time we left or came back to the hotel for the rest of the 6 days we stayed.
Like I said, staff was the best there, wish they had a better facility to offer.