My experience was not to good. The check in process wasn’t efficient. I used their app to check in and I had to go to the desk only to go through the same process. Housekeeping was horrible. I asked for my room to be cleaned and I even talked to housekeeping directly only to get a “I don’t speak English” response and my room was never cleaned. This response was also provided during breakfast as well from food attendant. How can you work in hospitality and don’t speak English? Parking use to be free now they charge you to park. Yeah I won’t be back. These hotel charges you but you receive less. Breakfast wasn’t all that special so again my last time visiting this hotel
ALVIN
ALVIN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Ingrid
Ingrid (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Zachary
Zachary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Perfect weekend getaway
We were in town for our daughters’ cheer competition and my husbands birthday. The hotel was peaceful and we loved being so close to MOA and so many dining options. For the most part the hotel was peaceful and quiet. Only on our last night do we have rude guests in the room above us. And unruly kids running up and down the halls.
Amber
Amber (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
Jamison
Jamison (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
VIKINGS STAY
THE PROPERTY IS WELL LOCATED, GREAT SHUTTLE SERVICE 24/7 AND VERY FRIENDLY. POOL IS WONDERFUL. ALL STAFF HELPED IN ANY WAY THEY COULD.
Tom
Tom (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
Nice location/A Few Issues
We were assigned the wrong type of room and staff stated that they couldn’t fix due to no manager. We had baby and specifically had reserved a non pool side room due to noise. Breakfast had an hour and a half left and food was not replenished. The waterpark was so cold and hottub was out of order. No shampoo in our room. We arrived to find out there was a “new” parking fee. Comfy beds and with some adjustments it could be much more enjoyable.
Kathleen
Kathleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Won't be back.
We were in town for the St Paul Ice Show. We had trouble waiting on the shuttle service. The breakfast was basically bagels, cereal & watery instant eggs. The hot tub was working properly.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
Unreliable
I met family for a Vikings game. The shuttle we were supposed to be on didn't show up after we waited for 45 minutes along with 2 other groups, we had to walk back to the hotel. When calling to inquire where the shuttle was, the front desk told us it was 4 minutes away. It never showed up.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Not impressed.
The hot tub was not working the first night and the following day the jets were not working. The continental breakfast was poor. Do not rely on the shuttle service. We waited 45 minutes and decided to walk the 1/2 mile to the hotel since it was so cold outside.
Jocelyn
Jocelyn (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月9日
As Best Western, great! As Wyndham HORRIBLE!
As one who has stayed at this hotel numerous times since 2011, this recent visit will be my last. The pool water was cold and mildew could be seen. Mildew was also in the shower. Breakfast was cold and they ran out of many things and coffee was horrible. The real kicker was now they charge $10 a day for parking. Nearly $25 for two nights. It’s unfortunate as I used to always love the breakfasts and my son loves the water park but will not be returning. The new ownership under Wyndham leaves a lot to be desired.
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
Nayeli
Nayeli (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Cassidy
Cassidy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Dai Ja
Dai Ja (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
So-so
We paid $40 for a 2 hour late check out so our toddlers could nap before we left. Housekeeping knocked on the door twice during that time period, even after I answered the first time and told them we had a late check out.
The blanket for our bed was dirty and had black stuff all over it.
The breakfast was very mediocre and they couldn't seem to keep anything stocked.
The pool area was also very cold, so it was unpleasant to swim, though the kids still had fun with the kid pool area. Conveniently located next to MOA.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Bert
Bert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Pasha
Pasha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Too many kids unsupervised
The hotel was nice enough but the pool area was overrun with kids and no adult supervision. There were at least 20 kids in hot tub jumping in and splashing while others were trying to relax. One kid kept holding another kid under water. I had to intervene since no other adults seemed to be. We did hear later that there was a birthday party that had several more kids than they were supposed to but we had given up on enjoying the hot tub at that point.
Tanya
Tanya (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Brandon
Brandon (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Mid
Close to Mall of America and our room was clean. The hot tub wasn’t super warm and looked dirty-ish. I asked for extra towels twice and none were delivered. It was super loud in the hallways. Free breakfast was decent. I would stay again since it is budget friendly but definitely not a first choice.