When we arrived check in was pretty simple, however the clerk neglected to mention our room was on the back side of the building. We figured it out after a few below feezing moments. Once in our room the tv in the living room and bedroom did not work, neither did the phones. We called the front desk from our cell and were told their was nothing they could do, no other rooms were available. Normally this wouldnt be huge except we have spent days at the hospital with my brother and just wanted to relax. The room appeared clean but we did find a former occupants work ID and lanyard which made us question how clean the room really was.
Emily
Emily (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Well done.
Excellent value. Felt very secure. Our furnace fan rattled. Great place for pups.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Wendy
Wendy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Great stay!
We enjoyed this location and everything about our stay. The front desk lady is the best. You can tell she actually enjoys her job and is willing to help answer questions amd help in every way. She even helped me figure out a jogging area!
Laura
Laura (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月29日
Petty People Don't Deserve Future Business
I reserved a king bed room and was put in a queen size room. We checked in late since we had to travel after work on a week night and the front desk closes at 10 pm so I couldn't go speak to anyone once I noticed the issue and we were only staying one night. Further, it was in the single digits outside, my wife is an Oncology patient at BJC and we were put in the absolute furthest unit from any parking spaces on their property. If the hotel was full, it would have been understandable, but there were less than ten vehicles in the entire lot that night. The fact that it's the wrong room and as far away as possible feels less like a mistake and more like an intentionally petty act by someone who didn't want to have to work so late even though they were still open and on the clock. We will never stay here again and will encourage everyone we know to find other lodging accommodations.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年1月11日
Brian
Brian (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月31日
The front lobby door was locked and nobody was at the reception desk when we arrived at 5:30 pm. There was another couple waiting and ringing the bell to get in. The front desk clerk finally let us in after we waited a good 5-10 minutes in the vestibule. He didn’t apologize for making us wait and the smell of marijuana was in the air. I won’t stay here again
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Nice people in office
Carol
Carol (1 晚家庭旅程)
Travelocity 真實旅客評價
6/10 不錯
2024年11月22日
Liked the kitchen , bed was comfortable
Roxann
Roxann (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月19日
Property was great. Clean quiet and felt like a home. After a month traveling with my son this was a breath of fresh air. I only put staff and service low because the check in guy wasnon a call in his ear the entire time i was checking in. Barely said a word to me and rattled off some directions to the building i was to be in. Got lost but figured it out. There was no bedding on the hidabed.and no coffee pot and no answer at the desk when i called to get those things.
Linda
Linda (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月9日
Closet thing to being like home
Michael
Michael (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月31日
The property states it has a fully equipped kitchen, but there were only two plates (in dishwasher), 2 knives but no other tableware, no drinking glasses or cups, no coffee cups, no hair dryer. Outside the room in the open walkway was a pile of were linens that had been stripped from a room and a number of bags of garbage; around the corner of the walkway but also in public view wads another bag of spilled garbage. The room itself was clean and the bed well made, but the overall impression was poor. Would not stay there again.
Katherine
Katherine (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月24日
Shakirah
Shakirah (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
ok
it appears to be under some construction or renovation. our room was generally ok, but there were problems with peeling paint in the shower. it was terribly noisy throughout the night from other "guests?"
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月10日
Tavion
Tavion (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月7日
Disappointed
There was no trash bags no toilet paper and they was doing construction the swimming pool is never open for 200.00
Teresa
Teresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
The property is under renovation. The rooms are fine. But The shower is tiny. The bed is hard. And they put a kids party directly upstairs from me. But the parking is convenient and the rooms are pretty big. I'm on the fence about it.
Penny
Penny (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
charles
charles (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
visiting St Louis...
Great room with kitchen, fridg. dishwasher, very clean, and handy access to everything...
Charles
Charles (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Other than noise from neighbors last night it was good stay
Rex
Rex (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月2日
Broken shower head, floors were sticky and stained, creaky bed, poor lighting. First thing we see when we pull up to our room is people partying in the parking lot. Would not stay here again.