I reserved a king bed room and was put in a queen size room. We checked in late since we had to travel after work on a week night and the front desk closes at 10 pm so I couldn't go speak to anyone once I noticed the issue and we were only staying one night. Further, it was in the single digits outside, my wife is an Oncology patient at BJC and we were put in the absolute furthest unit from any parking spaces on their property. If the hotel was full, it would have been understandable, but there were less than ten vehicles in the entire lot that night. The fact that it's the wrong room and as far away as possible feels less like a mistake and more like an intentionally petty act by someone who didn't want to have to work so late even though they were still open and on the clock. We will never stay here again and will encourage everyone we know to find other lodging accommodations.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年1月11日
Brian
Brian (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月31日
The front lobby door was locked and nobody was at the reception desk when we arrived at 5:30 pm. There was another couple waiting and ringing the bell to get in. The front desk clerk finally let us in after we waited a good 5-10 minutes in the vestibule. He didn’t apologize for making us wait and the smell of marijuana was in the air. I won’t stay here again
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月31日
The property states it has a fully equipped kitchen, but there were only two plates (in dishwasher), 2 knives but no other tableware, no drinking glasses or cups, no coffee cups, no hair dryer. Outside the room in the open walkway was a pile of were linens that had been stripped from a room and a number of bags of garbage; around the corner of the walkway but also in public view wads another bag of spilled garbage. The room itself was clean and the bed well made, but the overall impression was poor. Would not stay there again.
Katherine
Katherine (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月24日
Shakirah
Shakirah (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
ok
it appears to be under some construction or renovation. our room was generally ok, but there were problems with peeling paint in the shower. it was terribly noisy throughout the night from other "guests?"
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月10日
Tavion
Tavion (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月7日
Disappointed
There was no trash bags no toilet paper and they was doing construction the swimming pool is never open for 200.00
Teresa
Teresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
The property is under renovation. The rooms are fine. But The shower is tiny. The bed is hard. And they put a kids party directly upstairs from me. But the parking is convenient and the rooms are pretty big. I'm on the fence about it.
Penny
Penny (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
charles
charles (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
visiting St Louis...
Great room with kitchen, fridg. dishwasher, very clean, and handy access to everything...
Charles
Charles (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Other than noise from neighbors last night it was good stay
Rex
Rex (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月2日
Broken shower head, floors were sticky and stained, creaky bed, poor lighting. First thing we see when we pull up to our room is people partying in the parking lot. Would not stay here again.
Emma
Emma (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Tamara
Tamara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Close to the train station!
Shaunte
Shaunte (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月7日
Staff was extremely friendly and knowledgeable. We were disappointed that no breakfast was included and the sofa bed (we’ve tried many) was simply horrible.
shannon
shannon (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Nice place to relax
Michael
Michael (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Nice quiet place.
Michael
Michael (4 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月1日
The toilet was clogged and my husband put his bare hand in and pulled out a huge wad of paper towels. I have no idea whats going on with the plumbing but it sounded like a train. We got woken up at 7 am but the loudest clashing and clanking from the vents and ceiling. Not sure id there was construction but it was Sunday morning. We wantwd to connect to YouTube or Netflix but the TV wasnt connected to the internet. Sad because it is a great location.
Dana
Dana (2 晚浪漫旅程)
Orbitz 真實旅客評價
4/10 一般
2024年7月28日
The room wreaked of cigarette smoke.
Three were booked, with one needing the sofa bed, but no bedding was left.
8.40am Saturday morning the gardening people were trimming bushes and edges and blew grass cuttings straight at us as we left the room and again when we re-entered.