In general, all staffs from reception to cafe etc are very good and efficient! Rooftop pool is a wonderful experience 👍👍
William
William (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 8 月 1 日
A Charming Artistic Getaway
Art'otel Battersea is an enchanting oasis that left me mesmerized from the moment I arrived. The art-centric design creates an ambiance that is both sophisticated and welcoming, making it a standout among hotels in London.
The staff at Art'otel Battersea were incredibly friendly and provided top-notch service throughout my stay. They genuinely cared about ensuring every guest felt at home, which added a personal touch to the experience.
The highlight of my stay was the excellent breakfast at Tozi Cafe. I appreciated the fact they are not serving buffet but a proper breakfast menu with plenty of choices. It was a delightful way to kickstart each day of my stay.
During my breakfast at Tozi Cafe, I had the pleasure of encountering one of the hotel's exceptional team members. This tall boy, always donning a bright smile, went above and beyond to ensure guests were taken care of. His attentive and passionate service made my dining experience all the more enjoyable and memorable.
Art'otel Battersea surpassed all my expectations, providing an unforgettable experience. With its artistic charm, friendly service, and outstanding breakfast at Tozi Cafe, this hotel is a must-visit for anyone seeking a truly special retreat. I wholeheartedly recommend Art'otel Battersea and cannot wait to return.
Joan
Joan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Gladys
Gladys (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
Irene
Irene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Ben
Ben (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
This hotel is superbly positioned to allow guests to explore the area and all it has to offer. Unfortunately, the Wonderpass app did not work and allow us to download the digital key but this did not spoil our stay.
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
SATINDER
SATINDER (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
It was fine
Hotel is lovely and in a great location, rooms are fine but nothing special, the rooftop pool is amazing but hardly has any space to sit at so you need to fight for the loungers.
My issue was the staff - no one was overly friendly. And when checking out, reception stored the bags. We had two pull along cases, a shopping bag and a tote bag so 4 bags in total. The receptionist was adamant he was only writing 2 bags, I asked several times for him to amend it to 4 bags and he kept laughing saying it’s fine, it’s fine.
When arriving back at the hotel later in the day so collect the bags before going to the airport - only 2 bags were brought. 1 cases and the shopping bag was missing. After some panic and calling different people - the bags were finally ‘found’ and brought to us. It was all a bit strange.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 11 日
Lots to improve
Beautiful hotel but poorly managed - issues with check-in and room, confusion over what was open and when, lacking it atmosphere sadly and disappointing overall.
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Great stay
Lovely hotel & the area was great. Friendly staff and rooms clean and comfortable beds.
Emma
Emma (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 9 日
Gone downhill rapidly..!
The pool area was unkept and wet towels and glasses uncleared for hours:
Was kicked out of pool at 6.45am for a ‘private event’ despite no prior notification.
Want my money back!
Lifts have a mind of their own
Had to ask 3 times for ice over dinner and sent main back as inedible and bitter tasting
Stayed here 30 plus times and worst experience so far.
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Jon
Jon (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Sau Wah
Sau Wah (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Amazing reception team, pool area incredible.
Antony
Antony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Really enjoyed my stay and appreciated the attention to detail. Very quiet and hvac air quality was most welcome. Great area around the facility as well
Sonny
Sonny (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Battersea’s Best
Spotless & Excellent in every way.
Janine
Janine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Lovely new hotel!
What an amazing hotel. I can’t say enough good things about it. The room was big and comfortable the amenities were magnificent and the location was second to none!
Noami
Noami (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
First class service
Fantastic weekend stay. Service was first class, rooms were immaculate, and the breakfast (choice and quality) and rooftop pool really made our stay extra special.
Every member of staff were friendly and attentive, and we really felt that we got good value for money.
Tracyann
Tracyann (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 30 日
Late check in and no room in Restaurant
Disappointing late check in - having to wait 45 minutes beyond normal check in time as room not ready. Told it was upgrade but couldn’t see any difference to rooms stayed in before. Disappointed by not being able to get a table in the restaurant despite being a paying guest