2 of us checked in together and were out on different floors. Same last name same time. We didn’t complain
Marcia
Marcia (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
They taken all your money
Came to the Hotel early to check in. Everything appeared to work fine. Charged the normal $50 fee for incidentals. Two hours later we arrive with our guess and they keys don't work. I go down and they needed another $50 because they didn't capture the card. I could see the $50 that was held on my account but they requested another $50. I swipe my card they activate the keys and .....the door wouldn't open. I go up and down the stairs three times each with the person on the desk promising it would work. I finally ask to speak with a manager and the front desk lady radios someone who requests the door to be open. A maintenance guy finally comes to the door 30 minutes later and opens the door with a master key.
Short time later they bring a ticket for free breakfast. I thought that was cool until I see they charged me $16 dollars for the breakfast ticket!!!! So I've spent $116 for things I havent bought. God knows what's getting charged next, in our one night stay.
Shawn
Shawn (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
Jacque
Jacque (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
The light switch didnt work so we had to unscrew the light bulb at night. The window was leaking. There were dirty spots in the bathroom. Stains on the extra sheets we got for the pull out bed in the sofa.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Non stop freeway noise from vehicles
My main complaint is the free way noise! It kept me up ALL night. There was never a time it wasn’t busy, and people would revv their engines, waking us up all throughout the night. It was honestly a pretty decent hotel other than that! The common areas were beautiful, the room was pretty good, but lacked a lot of amenities and seemed bare. The room ran very very hot. Has to turn the air down to 60 and open a window for it to be bearable.
Brittani
Brittani (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Cory
Cory (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
maura
maura (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Joe
Joe (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Sunshine
Sunshine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
julia
julia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Meliza
Meliza (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Agradable lugar para dormir.
Muy confortable y los empleados muy amables
Jose
Jose (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
First room (519) was across from the ice machine. Very noisy. Changed to room 401. Had to wait for housekeeping to unlock our first room so we could get our belongings. It took 20 minutes for someone to come. Much better than old room. Although there wasn’t any body wash. Front desk personnel were VERY nice and VERY helpful!
Victoria A
Victoria A (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
10/10 stars
Stay was excellent. The room I book on Hotels.com was actually turned into a meeting room for that day's convention so there wasnt a bed in it when we got there. The front desk was waiting for us when we arrived, told us what had happened and upgraded our room. Also, since we had already purchase breakfast package, the hotel comped our dinner that night in their restaurant.
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Alejandra
Alejandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
TIMOTHY
TIMOTHY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Overall great stay!
Luz
Luz (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
I liked everything, the front desk person Ashlee was the best, she welcomed us and was very nice and a fun personality!
Dean A
Dean A (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
Facility needs some upgrade. The room wasn’t ready at the time of check in. Found front desk staffs bit unprofessional.
Kasumi
Kasumi (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Comfortable beds
Nice staff
Terri
Terri (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
We had a great stay. Everyone was great! The room was nice and clean. We did like that they had a restaurant and they allowed dogs which both were very convenient.