No heat in the room and they had me reset the breakers cause I guess they didn’t have some to do it. I was given a space heater but it kept tripping the breaker and the manager on call said he didn’t like to move ppl from rooms. So I had to deal with a very cold night and no sleep. Very upset! Uncalled for. Also hot water was lukewarm so I couldn’t even take a hot shower.
Francisco
Francisco (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Joann
Joann (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月22日
Misleading and deceiving
I booked this hotel because of the shuttle and breakfast.
The front desk agent told me door 9. No shuttle ever showed up. I then called the hotel and the front desk agent told me that the shuttle driver left for the night- and I was suppose to go to SPOT 9. The first person told me it was door 9.
Then I got up 1 hour before breakfast was suppose to be over and went down to eat. No breakfast! I asked the front desk agent where the breakfast was- to be told that they closed breakfast earlier because no one showed up.
Very disappointed in my stay here.
Carol
Carol (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月19日
Pay for what you get. Place seemed poorly kept. Room was not that clean. Shows signs of age.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月19日
Room was gross. Pull out bed dirty and disgusting. Safety door lock broken. Had to move furniture to barricade the door
Megan
Megan (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月18日
The tv in our room did not work. They did offer to swotch room, however, we were already settled in that room and it was late. We were offered free breakfast coupons and they were to be slid under our door throughout the night but, they never were. Bed was a bit hard. For the price and with no Tv or instructions on how to use the phone in the room it was a bit pricey.
Jennifer
Jennifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Cheryl
Cheryl (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月15日
We won't go back
Short staffed, smoking in hallways, doors slamming. Restaurant closed.
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月8日
Won’t stay again
The property really needs some update. The elevators were filthy and the carpets stained and overall old. Wallpaper in the room was peeling and there was lack of hot water which would come and go.
The level of service at the front counter was very poor with the agent being on the phone while I was checking in and not able to provide a receipt at check out.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Rosemary
Rosemary (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Patrick
Patrick (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Burned mattress
I booked a double bed, room. I was told they only had a room with a bed and pullout couch. When I arrived to the room, I realized the pullout couch had burn stains on the mattress and no bedding for it. I used the texting service to ask for bedding with no response. After an hour I called front desk for bedding and the bedding didn’t arrive to the room for 2 more hours.
Monique
Monique (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Lonie
Lonie (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Irene
Irene (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Heater didnt work and it was coldddddd
Toilet bad what looked like blood in the bowl and on tbe seat