While the hotel was clearly not full, we were given a room with no view at all at the bottom level (room 102). The person registering us could have been much more accommodating and it would’ve made a difference.
Erick
3 晚行程
10/10
Everything was excellent. Really nothing to complain about.
Gary
1 晚友伴旅程
10/10
Harry
3 晚行程
10/10
Five stars all the way around! The Italian restaurant was over the top fabulous!
Holly
2 晚行程
10/10
Karen
1 晚行程
10/10
Jordan L
3 晚行程
8/10
We really don't understand the acceptance of pets everywhere these days. As a dog Owner, I love dogs, but would not bring ours on vacation. We had to change rooms b/c there were TWO barking dogs on our corridor.
Julie
3 晚行程
10/10
Ricardo
2 晚家庭旅程
10/10
Kristina
2 晚行程
10/10
The facilities were very clean and welcoming. Staff were friendly and attentive.
Did not like the surprise $50 per day charge.
Super nice hotel with a spa and casino. It’s nice they give you two $10 coupons to use at the casino and a coupon for a s’more. Very friendly staff!
Jeffrey
1 晚行程
8/10
Great experience with snow falling overnight. The Osteria Sierra was delightful and the new room was clean and modern looking. Happy to get assistance from bellhops on the conditions for both skiing and driving. Only disappointment was Saloon because satellite was down and TVs weren't working. Servers were nice though.
Alexander
2 晚行程
8/10
Heather
1 晚行程
10/10
Yuri
2 晚行程
10/10
This was our first time in Tahoe and we absolutely loved the area and this hotel. We did splurge on a room with a balcony but could have probably skipped that expense, it was a little underwhelming. The snow was melting so it was just dripping and it wasn’t very comfortable to be sitting in that area. Lots of kids which was great for us because we brought our toddler along but I wish they had more to do with the kiddos. They had a movie night, but it was just a projector and chairs in a conference room. Maybe some popcorn or snacks would have been helpful. Their arcade is just another conference room with a few machines. The Grille they recommended on site was not accepting reservations and weren’t very welcoming when we arrived and I read they were closing permanently so we had to venture out with the car. We didn't ski but we did take our daughter sledding which was so much fun. The room itself was nice.
Xochitl
2 晚行程
10/10
Love the Hyatt! Nice rooms and a fun atmosphere close to ski resorts!
Beth
4 晚家庭旅程
8/10
I don’t like the resort fee where they charge you each day. It should be one time. And the parking, they shouldn’t charge guest to park.