We enjoyed a weekend getaway on the 15th floor. The room was gorgeous with an oversized king bed, walk-in shower and skyline view. Our check-in was swift however our first room was at 85 degrees. We had dinner arrangements to get ready for and couldn't wait for the technician to repair it. After explaining to Devin, who checked us in, he promptly found a matching suite available. Then he personally checked the new room to insure a comfortable temperature before moving us over. Every staff member we encountered displayed professional customer service skills. Five star service! The location of the hotel is walking distance from historical places, restaurants and plenty of nightlife. Definitely will be returning.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Expensive but derelict
Kristian
Kristian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
The bottle water on the desk said "free if you're a member but $3 if not" I find it very irritating. Not having free drinkable water is a huge issue.
Mu-Jung
Mu-Jung (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Nice hotel
Nice hotel, friendly staff, bed was really comfy. The shower was dropping but that was the only real negative. Had a lovely view of the parade of lights and the sun rise
Tamsin
Tamsin (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Awesome stay
It was a great experience
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Lucia
Lucia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Arthur
Arthur (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Would not make this mistake twice
It took an estimated 20 minutes to check in. The air conditioner was out in the room and nothing was done to accommodate. Halls and rooms were outdated
Regina
Regina (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
JaVonn
JaVonn (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
Daniel
Daniel (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Bryan
Bryan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月16日
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月9日
Unimpressed
Room wasn’t clean. Staff didn’t know basic things about the hotel and we received incorrect information more than once about the services and amenities on site. There was no fan in the bathroom and the air conditioning couldn’t keep up so our room was hot and humid 24/7.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Comfortable stay
Well-maintained and comfortable property, a bit older but classy with good restaurant and valet parking. Would repeat.
Ken
Ken (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
I did not like that you had no choice but to valet park or find parking on the city streets on your own.
Amy
Amy (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Joscelynn
Joscelynn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
I have stayed before and always great service, clean areas and room
Liliana
Liliana (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月23日
Poor room experience. Set a/c at 65 and the room remained warm all through the night. The fridge did not keep our beverages cold enough. Early the next morning there was a loud alarm going off in the hallways that remained on for 30 minutes.
Brittany
Brittany (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
50 is very expensive to charge for parking !!! 25 would be much more reasonable especially since you don’t have self parking options