I spent one night at this hotel with my wife, and unfortunately, it was an unpleasant experience.
Upon our arrival, we were assigned a room that was already occupied. When we opened the door, we found another guest inside. We returned to the reception, where the staff provided us with a different room; however, this room was not cleaned and did not match the bed type we had booked. After another visit to the reception, we were finally assigned a room with the double bed we requested, but we found that only one set of pillows, a quilt, and towels were provided. When we informed the staff, they explained that they were out of additional pillows and quilts and would need to retrieve them from another room. We were told to wait for 10 minutes for these items to be delivered, but after an hour with no follow-up from the staff, we had to return to the reception to collect the pillows and quilt ourselves.
Ultimately, it took us two hours after our arrival to settle into our room. The hotel appeared to be disorganized and severely understaffed, leaving us very disappointed with the service and hospitality we received.
We recommend considering alternative accommodations if you are planning to book this hotel.