Superbe hôtel, plage et piscines sont sublimes
Service ++
Chambre confort et propre
cecile
cecile (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Ivan
Ivan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Juan
Juan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Everything was appositely amazing
Jenny
Jenny (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
I have to be honest our stay was good, Service was excellent, food was better than great. Miguel José is an excellent employee., treated us well and was very sweet. We were given a room which was also great. BUT treatment at checkin was very impersonal. We were told that we could use all facilites except Enclave. But was not told that the Pool which was accessible from the balcony of our room was prohibited for us. And on our second day at the hotel we were removed from the Pool in very, very unpleasant way by a person named Teodoro. We are humanas and make mistakes… (I guess he has not been told that) We entered the Pool through our room and told him so. We used the Pool on the first day. We never saw the signs. We usually book our stays in preferred clubs, but since this was a short stay we did not even notice you had this option available. I feel it was because my husband is Dominican and I Puerto Rican we were treated like bandits or people without money. We are good people and are very well off. We vacation in your country 3 to 4 times a year and always stay at good hotels. Had it not been for this incident our stay would have been 5 out of 5. My husband wants to return but I have serious doubts. We are planning family trip for my 75th birthday next year. My daughter’s loved the Pictures we sent about the food and facilites. I will let them know when we return Home.
Carmen
Carmen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Vanesa
Vanesa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Alfonso
Alfonso (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月25日
Yes everything was good,in except the bathroom.we couldn’t used it because the toilet was not working. I complained to person who is in charge with,but they she didn’t pay attention to me. The show was boring,but staff were very respectful,beach clean and the whole property. That was the only issue,the bathroom. If I have to come back,I will!!!
Maria
Maria (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
Hilton is 5 stars in accommodations, great service, facilities, very clean, the staff is very kind and overall my family and I love it for great vacations.
Adelmary
Adelmary (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
Dolores
Dolores (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Excellent stay for a fancy and quiet getaway
Melisa
Melisa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Location and facilities.
Janice Rodriguez
Janice Rodriguez (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月4日
Es un hotel aburrido.
La habitación me la dieron después de las 3 pm. No había shampoo, acondicionador ni gel de baño. El servicio en los restaurantes es lento. Pides el agua 3 veces hasta que llega. El hotel es aburrido. No hay actividades de animación en la piscina. Me quedé en el área de adultos y parecía un retiro espiritual. Todo el tiempo es una música en inglés. Creo que deberían poner temas más caribeños. El casino es pequeño pero las personas que trabajan ahí son muy agradables y divertidas. Es el mejor entretenimiento del hotel. En la noche la única actividad tarde es un saloncito que deja mucho que desear con un Dj. El bar está fuera de ese salón. Una cosa rarísima. No hay fiestas en la piscina ni en la playa. He estado en muchos hoteles en esta área y son mucho más entretenidos con fiesta espuma en la piscina y actividades bailables en la playa. Hay un restaurante en el hotel que se llama Chinola, donde comes la comida más exquisita del hotel. Sin embargo el servicio de los camareros es muy lento y descuidado. Pedimos 4 veces agua y no la trajeron por más de 15 minutos. Es un restaurante en la zona adultos. Tienen un show de baile muy pobre y corto. Recomiendo hagan algo más entretenido.
Patricia
Patricia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
This resort was unique in all aspects, clean, beautiful beach, excellent customer service, extremely beautiful grounds and rooms. The bartenders at the beach Diomedy de los Santos and Diorka Mejia were amazing and very prompt to all my drinks requests. The bartenders at Lobby area also were excellent Joanna Davis and Cassandra beltre and Luis Vargas at main register desk was amazing as well they all made my stay for me and my family a wonderful experience. Def recommend this resort.
Marvel
Marvel (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
Top notch hotel with a variety of restaurants and services. Really loved the place. Would definitely be back.
Rafael
Rafael (9 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
Joseph
Joseph (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
Amazing services from all staff clean pools, everything was perfect will def come back! The staff in the restaurants such as John, willie and all ladies in Mare restaurant. The bartenders in the premium and main lobby all of them were excellent.. Beach is impeccably kept this resort exceeded my expectations. Also the ladies at the beach who serve drinks were also amazing.. Keep up this excellence..
Rocio
Rocio (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月22日
It was a very relaxing and fun vacation. The property is beautiful and very well maintained.
My only issue was that they need more staff for the restaurants . At the Grill, I had to wait about 25 minutes before anyone came to offer us water. It took well over an hour to get our food. This was all around in each restaurant. Other than that, it was a great experience.
Lina Maria
Lina Maria (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月20日
Allison
Allison (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Loved everything about this resort. I’ll definitely be back real soon. LOOK FOR ME 😉