Hotel seemed clean upon arrive but room had not been cleaned. There was pet hair in pull out sofa (sheets not changed), dirty carpet (kids feet black after a few minutes), shower had hair in it (not ours).
Staff was AMAZING and super friendly.
We actually Kraft a night early as weed smells was super strong in our hallway so went ahead and headed home instead of staying last night.
DavidorAngela
DavidorAngela (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Jessica
Jessica (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Patricia
Patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月8日
Bed bugs!!!
I regret staying here. The carpets in the hallways were stained and visibly dirty. The pool looked and smelled like pond. The carpet in the room was filthy, the picture on the wall was busted and covered in webs. But worst of all was the bedbugs infesting the couch/pull out bed and the rest of the room (room 201). The hotel would only move us to a different room but refused to refund or even discount our stay.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Brian
Brian (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月18日
This location DOES NOT have an airport shuttle nor EV charging. The Expedia listing incorrectly lists these as amenities as of 9/16/24.
Julian
Julian (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月14日
Our room was not that clean, and the floors were very slippery (as if not properly mopped). There was old food residue on the cabinet handles and the shower had fresh rings on the shelving that make it seem like they weren’t cleaned either. Just felt dirty in the room and after asking staff to come mop the floors, they said we were on the list but it never happened. We were excited because the pictures made it look pretty nice, but unfortunately, we will be looking elsewhere for our next stay in Columbus.
Roy
Roy (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月10日
I chose that hotel because of the pool and the pool was out of service my entire stay
Linsey
Linsey (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月5日
Robel
Robel (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月3日
Filthy stained carpet in halls amd room. No housekeeper came on alternate days, meanimg that the garbage was never taken out, no vacuuming, etc. They post everywhere that they clean every other day. False.
Reid
Reid (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
clematis
clematis (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月30日
Debra
Debra (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Great!
Shakhzoda
Shakhzoda (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月17日
Weekend Auto Show
Everything was alright. Although, the tile was wet when we entered and stains on the carpet and sofa. Breakfast was very. Good and the assortment was also good.
Lisa
Lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月11日
The Wi-Fi was not working and was not able to hook up fire stick. We were told there would be free Wi-Fi so that was disappointing
Briana
Briana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Was great
Lane
Lane (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Great suite offerings
Customer service handled the issue i had with booking above and beyond what i had expected. The rooms were large and well organized. The beds are plush with great linens. Hot breakfast was good as well. The children really liked staying in the hotel.