We were three old school friends on our annual weekend away and had such a gorgeous stay at Rushton Hall.
The epitome of rest and relaxation, it was perfect.
My only criticism is that service is a little slow, but all of the staff are incredibly helpful, knowledgeable and friendly. Nothing was too much for them, they went the extra mile to ensure we had everything we needed. Highly commended.
Sadie
Sadie (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
D
D (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Beautiful hotel and spa
Beautiful hotel and Spa. The staff were all amazing. The spa is so wonderful and relaxing. The food in the restaurant was outstanding. The grounds look stunning this time of year for country walking.
Karina
Karina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Beautiful hotel in beautiful place. Been here lots of times. Absolutely love this place 😊☺️
Maruta
Maruta (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Great stay in historic building.
Lovely room , and very spacious. Air con so temperature spot on , bit unexpected in such a historic building.staff were very helpful and swimming pool was nice and warm . All finished off by nice meal in the evening and a fabulous breakfast next morning. With all the history of the hotel with stunning grounds it makes the stay extra special .
paul
paul (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Spoilt by average food and dirty quilt
Amazing building and some great facilities. Unfortunately the food was below par for the price. My dinner was advertised as Tagliatelle but spaghetti delivered. When I point this out I received a weak apology both at the table and at checkout. The one totally unacceptable issue was a dirty, stained quilt cover, which I didn’t observe until the morning when I pulled it back. In my line of business when we make an error we do everything possible to compensate the customer. Apology, discount, reimbursement etc. whilst the reception staff apologised when I mentioned this there was no attempt to rectify. Only a statement that they would get this sorted for the next guest, which is great for them but doesn’t really compensate me. Unfortunately this seems to be the attitude at most hotels I stay at. You are asked if everything was ok, but if you state it was not an apology seems to be all that is on offer. Maybe an improvement in this policy might help differentiate in what is a competitive market.
Mr C J
Mr C J (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
The staff is the heart and soul of Rushton Hall
I had a very lovely stay for my birthday weekend. The place was very clean and inviting. The grounds were immaculate, perfect for an autumn evening stroll. The spa and pool were incredibly relaxing. However, there are always points for improvement.
I believe some replacements could be made to the beds. I stayed in two separate rooms and found the mattresses a bit worn and the bed bases wobbly. The bathroom needed some safety improvements, such as handrails for stepping into a high bath. The shower screen was poor, causing water to go everywhere. Fortunately, the receptionist noted these points for improvement.
The staff are the heart and soul of this place. They were so pleasant and helpful everywhere. I had such lovely and pleasant meal service from Eve and Shirley in particular. I will definitely visit again and have already been recommending the place to friends.
Sasha
Sasha (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Will always go back.
Our stay at Rushton Hall was amazing as always. Beautiful hotel and lovely food in the restaurant
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Everything
David
David (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
.
Richard
Richard (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
Everything about the property is first class. The only disappointing aspect was that the restaurant door and window were open during our evening meal which made it feel cold in the room.
In addition my starter of tomato and chilli soup was lukewarm, but tasty.
Jonathan
Jonathan (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Didnt have time to explore grounds but looked lovely. Nice friendly staff, very welcoming in all areas.