Very good location, close to those sightseeing spots such as Horniman Circle, St.Thomas Cathedral, Mombay High Court, University of Mumbai&Tower, Prince of Wales Museum.
Manager Arshad is very friendly and helpful with good English but other staff is not at all and even ignore you without respond, they don't speak English either.
Breakfast is poor with 1 cup of tea, plain bread(not toasted) with a bit butter on it( already done when serve), a small omelette, that's it. And you have to wait for 30 to 40 minutes. They even only guve you a small spoon, no fork, no knif, when you ask for it, they just ignore you, not just to me, also to other guests as well.