Такое чувство что коридоры не убирали минимум месяц,шведский стол заявленный на завтрак тоже отсутствовал,номер был просторный это плюс холодильник ржавый освещение номера очень убогое.
SERGEY
SERGEY (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2020年3月6日
Initial appearance was ok. But mould in room and up walls requested room change. Second room was better, however bathroom facilities were appalling, right down to towels were almost hand towel size, shower head was broken, out of 4 lights only one worked. Then breakfast was appalling! Even cold Cuban coffee!
Mary
Mary (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2020年2月25日
Arnaud
Arnaud (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2020年2月9日
Chambre humide, traces d’humiditée ++++ aux plafonds de la chambre . Draps tachés. Abords de la piscine sales ainsi que le mobilier des terrasses . Et encore je dois en oublier
真實旅客
2 晚友伴旅程
Expedia 真實旅客評價
8/10 很好
2020年2月9日
Agradables, amables, dispuestos a ayudar, dispuestos a proporcionar informaciones
真實旅客
2 晚商務旅程
Expedia 真實旅客評價
2/10 欠佳
2020年2月4日
I had a problem with the reservation and I was 4 hours waiting. The person at the counter did no try to help me and was very rude. She spent all the time talking on the phone with a friend and said she didn’t have confirmation and that I had to solve the problem.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2020年2月1日
Etat du bâtiment très décevant. Personnel à la limite de l'impolitesse. Mauvais rapport qualité/prix.
真實旅客
1 晚友伴旅程
Expedia 真實旅客評價
2/10 欠佳
2020年1月28日
We had no hot water during our 7 day stay. Also about of the 3 days there was no water at all. In addition, the wifi didn't work half the time.
Vince
Vince (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2020年1月8日
真實旅客
2 晚行程
Expedia 真實旅客評價
2/10 欠佳
2019年12月31日
Really poor service, definitely not coming back to this hotel.
Pablo
Pablo (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2019年12月28日
真實旅客
2 晚行程
Expedia 真實旅客評價
4/10 一般
2019年10月29日
真實旅客
1 晚行程
Expedia 真實旅客評價
4/10 一般
2019年10月19日
Horrible!
Booked this hotel last minute due to an impromptu trip to Havana. It was one of the few properties available. Let’s just say that the location is the only thing this hotel has going for it. The check in was ok. Since I booked it an hour before arriving to the hotel they didn’t have my information but I showed them my passport and phone confirmation and they proceeded to give me the room. I was given a room on the 5th floor right next to the elevators. The rug by the room was extremely dirty (you could see the dirtiness even thought the rug is black!). When I opened the door to the room, to my surprise the room was a triple. There was no shower, only a jacuzzi bathtub. I didn’t even dare to step foot inside on it. I put the water to run and it was clogged, this no bath or shower for me that night. The mattress in the bed that we slept on was very uncomfortable and you could feel the metal springs on your skin. The following morning while waiting for breakfast I walked outside by the pool and it was another disaster. The picture on this website should be removed because that’s not the reality of this hotel. The water of the pool was green. An infection waiting to happen.
Overall a bad experience. This hotel should be shut down and completely remodeled. If you have other options do not book here. Very sad to say, but it’s awful!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2019年10月18日
Alejandro
Alejandro (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019年10月18日
martine
martine (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019年10月17日
martine
martine (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2019年10月9日
Cuando rente me decían que tenía desayuno incluido y en el hotel cuando llegue me dijeron que tenía que pagarlo
RaúlFernández
RaúlFernández (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2019年8月30日
Es una pena la decadencia de un hotel que en algún momento debió ser un lugar estupendo.
Luis Fernando
Luis Fernando (3 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年8月24日
Adrian
Adrian (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年8月12日
chambre non habitable, reclamation avec demande de remboursement du séjour complèt en cours
真實旅客
8 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2019年7月30日
Esteban aquiles
Esteban aquiles (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年7月21日
After arriving and showing them the booking confirmation they would not accept. They said they have to wait till they here. We told them can we just shower in our rooms we have paid they said no they were not helpful and laughed at the situation. Worst staff I have ever came across
真實旅客
1 晚友伴旅程
Expedia 真實旅客評價
10/10 完美
2019年7月12日
Sara
Sara (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年6月28日
Nothing they don’t have minibar service in the room (the small refrigerator was empty)or jacuzzi like They put on the website.