Our stay at Hotel Zaza was short, just two nights.
PROS: *Our room, #922, was spacious and had adequate storage and seating.
*The bathroom was lovely, clean and the amenities (shampoo, etc.) were better than average.
*We had plenty of hot water.
*The bed and linens were quite comfortable, and we had plenty of pillows.
*The a/c unit worked well, and the television was high quality and easy to figure out.
*The wi-fi access was great.
CONS: *The room was excessively dark, with light from lamps only. Working at the desk would have required unplugging a lamp, getting an extension cord and placing the lamp on the table. It was DARK!
*The safe in the room did not work. We advised the front desk of this on night one and were assured it would be either repaired or replaced asap; it never was. We took our valuables with us on leaving the room.
*The bank of charging ports on the work desk did not work. The desk was plugged into an outlet into which a phone was plugged, and the phone worked but not the charging ports. This made it, again, impossible to work at the desk.
*Very pricey valet parking is all that is available - there is no on street or nearby parking. I understand this dilemma, however, we should have been notified of this situation when booking our room.
*There are 2 Hotels Zaza in Houston, one at Memorial Circle and one at Museum District. We found this out the hard way when our GPS maps took us to the wrong one! Again, some communication would've been helpful.