The hotel seems for a long time not fix and tidy it. Breakfast is ok. But the sofa is too queasiness that i even not want to sat there.
Also, the location is too far away with kuta. I can not find out taxi or gojet. Only asking for hotel help. The hotel called a taxi, it is too expensive than blue bird or gojet. I do not have a choice to accept it.
It is the place i would never recommend and visit again.
Yu Yu
Yu Yu (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月10日
Origin Lombok
가성비 좋은 숙소
조식이 매일 비슷하여 힘들었다.
CHANG MIN
CHANG MIN (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月15日
TERRIBLE EXPERIENCE
Our experience at this place was terrible.
Dont be fooled by the nice pool. The rooms are a not a nice and pleasant place to sleep at all. First of all they are not well maintained, full of humidity and insects everywhere, you can tell they haven't had a proper maintenance since they where build. But the worst thing was that the room was not properly cleaned and sanitized. In the shower there are some small pebbles placed on the floor that are full of hairs and dust, honestly disgusting. But the worst thing for us was that the WC is inside the shower!!! they dont show this on the pictures, you think you are paying for hotel accommodation but this is like hostel for a 20 year old.
There is no direct line to call to reception, you just need to WhatsApp them which they never reply. I am still waiting for the manager to reply hahah its incredible, in any hotel if a guest complains the manager is the first one to come to try to solve the situation. The staff is not nice AT ALL, there was always a NO coming out as a reply (we had got used to Bali where people are extremely nice). We had payed for 5 nights and we stayed only one, we ended up leaving the next day. And again, nobody even tried to apologize or cared at all that we were not having a good experience.
It would be an understatement to say I dont recommend anyone this place to stay.
Lucas
Lucas (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月1日
Rav
Rav (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月25日
We had a beautiful stay at the Origin Lombok. The pool area was stunning and felt Tranquil and idilyic. There were great food options and was to a high standard. The staff were extremely helpful throughout our stay. The hotel is a 10minute drive to the main town, the reception team were on hand to order us taxi’s. Would reccomend this hotel to anyone looking for a relaxing stay in Lombok.
Amy
Amy (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月25日
Sehr erholsame Woche im Origin! Das Personal war sehr freundlich und spassig und auch sehr aufmerksam. Das Frühstück war sehr lecker. Gerne empfehlen wir das Origin weiter.
Kathrin
Kathrin (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年8月8日
lo recomiendo 110%
muy buen hotel, el personal es demasiado amable y atento. Las piscinas increíbles, el restaurant bien bueno, buena ubicación
catalina
catalina (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年3月11日
Worthy
The reception is nice and friendly, the interior are quite good but the rooms are not so clean, this hotel need to maintain it's service
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2020年12月11日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2020年3月13日
Great experience.
Super nice hotel. Could be more taken care of but for what you pay it’s an extreme bargain.The spa is the weakest link, the food and staff the strongest. Breakfast is average
Diogo
Diogo (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年2月25日
The hotel is in a really quiet location surrounded by Indonesian jungle together with wildlife. The gardens were amazing.
The Indonesian food was great, but the western food needs work. Breakfast was OK, but could also do with improving.
The only real issue we had was with the bathroom sewage system, throughout the day sewage smells would seap from the drains and toilets. Other than that, the place is great and would stay again if we came back to Lombok.
真實旅客
4 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2020年2月3日
Wonderful!
Nice room, good environment , good service.
Sai Mooi
Sai Mooi (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月19日
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2020年1月12日
Origin is comfortable and Cosy place and has good facilities . Just wish the hygiene level could be improved with issues of flies and mosquitoes and general cleaning of rooms. Especially during breakfast the food and dining area was swarmed with flies.
MARIAM
MARIAM (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月4日
Great stay and promising hotel
The room was very good and comfortable. Easy for us to fall asleep after a long day. Had a small problem with the toilet as there was an unusual smell everytime after flushing. But hotel managed to give us a bottle of air freshener to spray after using the toilet so it's fine. Should be a one off thing.
The plastic electric kettle should be replaced to a metal one as it sheds white substances everytime we boiled it. Food was great! Unlucky for us, it was also the rainy season so we had a difficult time enjoying it with the countless number of flies around. It's not just in Origin but the whole of lombok.
Staff there was great nonetheless with their service 👍 easy to communicate through whatsapp as well.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2019年11月12日
Everything was great... my only issue was room service stopped at 10:30. Flights arrive at 21:30 and it’s an issue if you can’t eat after a long journey. Otherwise perfect
真實旅客
3 晚商務旅程
Expedia 真實旅客評價
10/10 完美
2019年11月3日
Shout out to the staff whose smiles made our stay!
The staff at Origin go above and beyond. We returned specifically because their hospitality was so good and they still remembered us! Another amazing holiday at Origin - thank you
Matthew
Matthew (3 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年10月30日
Wow what an amazing hotel, highly recommended. The rooms are large with a awesome hot shower, the beds are king size and extremely comfortable. The deluxe pool room is the best option as you can sit out start to the pool. There are two different pools to choose from. The food is reasonable priced and tastes good. Even though it is 3kms from Kuta Beach it is still worth staying as the hotel has a shuttle service every 2 hours starting at 10am through to 4pm. We hired a scooter from reception which costs 70000 IDR ($7.00) for 24 hours. The staff are so friendly. Very quiet place so if you want to party this hotel isn’t for you. Will definitely book again in the future.
真實旅客
3 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年10月17日
Stefie
Stefie (2 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年9月18日
Perfect stay to relax
Perfect stay at Origin Lombok
Very relaxing place with amazing amenities
The service is also perfect, thanks everyone for these 6 days! Definitely recommends this place.
Julien
Julien (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年9月6日
Please get better internet connection For each villas and provide somekind better Lightningin For The villa roads.
真實旅客
3 晚商務旅程
Expedia 真實旅客評價
10/10 完美
2019年9月6日
Espectacular, trato del personal excelente.El único inconveniente es que está distanciado del centro.
Maria
Maria (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2019年8月27日
Great hotel, value for money and friendly staff. Definitely be back.
真實旅客
3 晚浪漫旅程
Expedia 真實旅客評價
6/10 不錯
2019年8月23日
KEIKO
KEIKO (5 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年8月15日
Außen ist es wie am Bild WUNDERSCHÖN aber das Zimmer war nicht wie erwartet(Renovierung NÖTIG)das Essen war super die Getränke top aber das Personal könnte besser sein(zu langsam nicht organisiert besonders zum Frühstück nicht ausreichend Plätze für die Gäste die Wartezeit für einen Cappuccino beträgt länger als der eigentliche Frühstück )einige darunter waren wirklich sehr BEMÜHT(weiß ich leider die Namen nicht)für die Preis-Leistung ist im Großen und Ganzen OK