Very bad hotel, booked the hotel for 2 nights. when I arrived, the only Pakistani staff there told me that he did not have any booking record of mine. after I showed him the booking receipt of hotel.com, he called someone and chatted for ten minutes. later he told me that all the rooms were full and he could not offer any room for me. I called hotels.com customer service for help immediately, after another 15 mins, the staff approached me and said he may offer me a room in a guest house nearby but I rejected. after he called his boss again, finally I got a room and the staff promised me I could place my luggage in the hotel until 1800hrs I left for my flight. but on the last day after I check out, the staff requested me to pay one more day rental fee in cash because I need to leave my luggage there for four hours, I had no other choice so I paid him in cash but he did not give me any official receipt for me payment.