Staff were very good, we arrived quite late at night because of the train mishap. It was raining and cold, we were made welcome and shown to rooms until we were happy with the choice!, room was warm clean and tidy. Breakfast was great lunch was delicious. A wonderful memorable stay will go again definitely!
Lydia
Lydia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年6月2日
Everything fine,shuttle bus not provided making us inconvenient
Kai Hung
Kai Hung (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Good reception poor room
The carpets were filthy and stained. Most of the were drawers broken in the room. The bed kept separating a bit. No plug in the bathroom sink. Wall paper peeling.
The hotel is in need of a makeover.
Check in was really good.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
A warm welcome on arrival. Slight hiccup checking in but otherwise it was fine. Lovely room. Excellent dinner, and lovely breakfast.
Eric J
Eric J (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月22日
Bitterly cold.
Room was very cold.
Air conditioning did not work.
Convector heater in room (I assume as the air conditioning did not work) also would not turn on.
This made for a very cold and uncomfortable trip on a cold January day.
Doug
Doug (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Great hotel for my worktrip
I stayed in this hotel for work and I really enjoyed it. The room was really nice and big. Everything was very clean and the breakfast was good as well. It had everything I needed for my stay.
Amy
Amy (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Great visit to this hotel, comfortable, clean, helpful staff, would definitely stay again.
Claire
Claire (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
A few little bits and pieces need addressing
Hotel check in was average, staff all appeared to be very young and lacking general courtesy such as letting us know where the bar area was, what time breakfast was and anything about the facilities. All a bit hurried and keen to get rid of us to our room.
Staff pleasant but just a little bit of extra training would be good.
Room was very clean but run down. Walllpaper peeling off wall, damp on the ceiling, radiators up as high as they would go and thermostat controllers had snapped off so no way to turn them down. The bathroom bin was broken.
Just little things but lets the hotel down as a beautiful location.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Cara
Cara (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Extremely poor and needs updating
Our double room was two single beds pushed together with no mattress topper. It was the hardest and most uncomfortable bed we have ever slept in - we could feel the springs. Furniture was extremely old with missing handles, marks on surfaces and a table that couldn’t be used as it wasn’t level. Room service said to call for food but there was no phone - just a cable coming out of the socket with nothing on the end. Poor heating - a plug in electric heater was available. Lighting was awful, and very dim. Extractor in the bathroom was pointless. Breakfast was average. We have stayed on a few other occasions for functions at the manor, and only stayed again for ease of location.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
michael
michael (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
Emanuel
Emanuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Overall very nice
The hotel itself is stunning and feels like it's truly in the countryside despite being not too far a distance from Hemel Hempstead, St Albans, Aylesbury, etc. The manor room was beautiful and very spacious with a comfortable bed. The food at the restaurant was also extremely good - we ended up eating there each night because of how tasty everything was. My only complaint is the water in the room - it would only last for about 1-2 minutes before stopping completely for about 4 or 5 minutes (no matter whether it was the sink, bathtub or shower) which was really inconvenient and annoying. I'm not sure if this is a regular occurrence or if there was some type of issue. Regardless, everything else was nice and we enjoyed our stay here.
Grant
Grant (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Lovely Hotel
Great location. Staff were excellent and the service was great. Hotel needs a bit of maintenance. A lot of things worn looking and starting to degrade.
Declan
Declan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
john
john (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Clean and comfortable
Mrs Sheila
Mrs Sheila (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Amanda
Amanda (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
C p
C p (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
I enjoyed my first visit here for a business trip and will probably book it again as I felt safe and the staff were great. The only downside for me was That the whole hotel felt like it needed some TLC. I didn’t spend much time in the room but it was nice and large but my windows were dirty. Unfortunately the shower in my bathroom was dreadful. I did mention it when leaving the hotel so they could look into it.
Olivia
Olivia (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
chris
chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Wonderful hotel. Secluded in beautiful surroundings.
I was on foot and Google map had me walking across the golf course. Which was alarming.
Spacious rooms. Well appointed. Really comfortable bed and usable shower. My only negative is the shower screen. Not a fan. Always leak. Quality towels and a rail that kept it toasty warm.
You are at an advantage if you’re a driver. Not designed for pedestrians.
The restaurant was fine.
Good friendly service throughout the hotel.
Stayed one night but would be happy to stay longer.
Trevor
Trevor (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
Hotel staff and grounds were excellent but the rooms and corridors are looking rather tired. Lovely place overall just needs a spruce up but top marks to the staff as they were all very polite and friendly.