Checked in and room smelled horrible. Like someone burnt a few bags of popcorn and they tried to mask it. Microwave smelled obscene . Front desk lady during check in ( Marisa or Melisa ) was rude and inconsiderate. Them they charged my card and we already paying my security deposit and wouldn’t have even said anytime I didn’t call them and ask why and they released the charger and claimed it was a audit even though my debit was charged upon check in room and credit card was charged upon check in for security and incidental’s. Not enough parking, 20 min from river walk and Alamo. Room floors were dirty, and chairs in suite was dirty and unkept. Hair in beds, don’t go!
Iman
Iman (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Diamantina
Diamantina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Recomendable para descansar en familia
En general todo muy bien, mi familia y yo la pasamos muy bien..!
Luis Alberto
Luis Alberto (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
No hot water
Everything was excellent except when it came to taking a shower. There was NO hot water. It was cold that day and we had to take a shower with freezing water. We advised the front desk about the hot water. But nothing was taking care of nor apologies. Just wrote out room number down.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Meagan
Meagan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Medical trip
It has always been excellent! Breakfast was wonderful! Nice and hot with a variety of foods.
Elizabeth C
Elizabeth C (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Marialba
Marialba (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Medical appointment
It was all good! Everyone was friendly and courteous. Breakfast was excellent!
Elizabeth C
Elizabeth C (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Teodora
Teodora (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Chandra
Chandra (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
I had a wonderful stay
Chandra
Chandra (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Kelli
Kelli (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Justin
Justin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Luis Alfredo
Luis Alfredo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Raymond
Raymond (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
The front desk staff ( just the one guy) wouldn't answer the phone after 9pm. The ladies were really nice and would answer if we could get more towels and blankets. The maids would pick up the towels and not leave me ones. There was still auto glass in the parking lot. We felt it was unsafe to leave our truck. We noticed there were reviews that vehicles had been vandalized and the proof was still on the ground.
Brian
Brian (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Errick
Errick (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Lyn
Lyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Angie
Angie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Jimin
Jimin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月16日
Eric
Eric (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
The hotel was great! Clean rooms and we especially enjoyed the pool. One thing that needs to be seen to is the plumbing.
The toilets would not flush we would have to wait before it would actually flush. Please have someone check on this issue. Also there was break in into guests vehicles during our stay and it made us feel slightly unsafe and fear for our own vehicles. Would be great if there was security outside to check on our vehicles at night.