My stay was great as usual. This has been my "go to" hotel for the last 3 years while staying in Houston. Still pleased with the atmosphere and amenities.
Major
Major (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Good for a quick cheap airport stay.
The hotel is clean and the service is excellent however in our room, the majority of electrical outlets weren't working. Also, the USB chargers weren't functional. The Wi-Fi was too slow and it took some work arounds to connect. The refrigerator in our room was broken and had to be exchanged.
Mohamed
Mohamed (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Hassan
Hassan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
Rene
Rene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Afifi
Afifi (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月14日
Never again unexpected for Hampton Inn
Reversed room had refrigerator that was broken a bed that was too uncomfortable to sleep on. After checking in with lots of bags, no one offered to help are even moved the cart for me.
Then I move rooms. The front desk person wanted me to go all the way back downstairs with all my things and get the key. I told him I couldn't do that. So he brought the key up to me reluctantly. After moving rooms I found the coffee Maker was broken. She toilet wouldn't flush and the next day. I didn't have hot water for 3 hours out of the morning. Answer late, check out on hotels.com and in person, and over the phone there. Still wanna checking out no new about it. Even though it was set approved. And finally the room I was moved to had a broken phone. Didn't work not really sure what worked there at all. And it was raised apart as far as cleaning as carpet was very dirty
lacey
lacey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Marsha
Marsha (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Cold showers
Not so good. When we initially got checked in to our room. The whole right side of the wall didn’t work. (Tv, refrigerator, and laps) took about 10 mins for someone to answer the front desk. Moved us rooms. Very inconvenient and was informed the maintenance staff aaa unavailable. Cold showers water was not coining out hot. Also there are no such thing as locks on restroom doors in your room. They upgraded to farmhouse style where they slide. Horrible idea since I do like my privacy and not convenient at all if you have a toddler.
Daisy
Daisy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
First, on google maps, it states that there is a shuttle from airport to hotel, not in service anymore.
No dining around it beside Jack in the box.
My bathroom counter was leaning forward hard, holding by caulk.
Although, my AC unit was working great and staff is great.
Overall: it needs an upgrade
Sebastien
Sebastien (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
The overnight employee was very nice and helpful.
Shaleecy
Shaleecy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Super good
Jooyon
Jooyon (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
It was a great day with a great staff and a great building. I was very happy.
Alexis
Alexis (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Olaf
Olaf (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Monica muy buena haciendo su trabajo nos hizo sentirnos como en casa
Excelente trabajo
RAUL FERNANDO
RAUL FERNANDO (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
lemont
lemont (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Nice and quiet place
Amit
Amit (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Didn't like getting locked out of building after accessing pool area!
April
April (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月1日
Overall is great for this hotel
Tak Siu
Tak Siu (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月27日
Some stain on the carpet and floor was sticky. Bed and pillow were comfortable and the room was big
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月26日
The breakfast was great! The front desk worker went above and beyond recommending places to eat around town, but the room had no microwave and there was an obvious water leak that damaged the drywall above one of the beds.The door to the bathroom was a sliding door that was very difficult to close and could not close completely for privacy.
Alensia
Alensia (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月25日
The hotel was advertised to have an airport shuttle that did not exist resulting in $70 for taxi fares to the airport ... totally unacceptable!