The staff at this hotel could not have been nicer. Very friendly and professional. The breakfast and social hours were a nice surprise. The pool was clean and lots of towels provided The room, a suite that was advertised to sleep 4, was clean and the king bed was very comfortable. Our issue was that we had a sleeper sofa that was so uncomfortable! The first night we had them change out the mattress because the one on the sofa was stained really badly. The newer mattress that they brought us was clean but really thin. No padded mattress pad was provided. It was a hard three nights for my daughter. We even tried it on the floor and with the couch cushions underneath. I feel like a business that's whole job is comfort could do a better job with sleeper sofas and accommodating families. If we do stay there again we probably have to get two rooms.
Donn
Donn (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
MANUEL
MANUEL (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
richard
richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
No complaints
Kandice
Kandice (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Nice room, terrible internet
Internet was horribly slow. Not good for a business trip
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
I SHALL RETURN
Our stay was terrific. Great staff, especially the breakfast crew. Large room was in top shape. Two minor issues: There were no ice machines available and have the Spanish speaking staff learn just a little english.