The location near Grand Central Station is convenient, but the hotel itself is in desperate need of upgrades and amenities. For the price (which was nearly $400 per night per room), we should have at least had a mini fridge and better storage. Daily maid service was missing, too. The staff at the front desk was very welcoming, but their kindness didn't make up for the dated decor in both the rooms and common areas. The only nice amenity in the building is a 27th floor lounge. However, despite its welcoming atmosphere, there is nothing to do up there if you don't bring your own food, drinks, and entertainment. There is a singular coffee machine, but no access to any other drinks, food or pastimes. Again, a hotel which would benefit from a makeover.