This is by far one of the worst Westins I have ever stayed at. Old wrinkled carpet in the hall way. Ripped wall paper in the bathroom. Customer service rep at check-in did not smile and barely greeted us. The price for the night was high because of a concert, which is fine. But, For it being a concert night, the bar and restaurant looked to understaffed. Experience was just average.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Very nice!!!
The service we had jyst walking into the hotel was amazing. So polite and helpful. Our room was wonderful. They were clean and tidy and stocked with everything we needed. Would definitely stay here again.
Jessie
Jessie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Norman
Norman (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Loved the beds soooo comfortable!
Chad
Chad (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Randy
Randy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Met expectations. Bed was great. Pillows tooooooooo fluffy…..
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月4日
The hotel has a lot of deferred maintenance and in some areas it is dirty.
Also, the bridge to the parking structure allows non guests to enter the hotel without any security.
Philip
Philip (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月18日
Kirstie
Kirstie (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
The staff was very friendly, very nice classy hotel
Marian
Marian (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Lauren
Lauren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月23日
Misty
Misty (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Great stay, no complaints at all.
Jeremy
Jeremy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Property was in great condition and staff was great
Jarrod
Jarrod (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月9日
Michele
Michele (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
I love this hotel
It was amazing the room was great
Danielle
Danielle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Abbie
Abbie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
Jamie
Jamie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月20日
Roger
Roger (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Lauren
Lauren (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月8日
Terrible Experience.
We went to the Westin for my grandsons 6th birthday. All he wanted to do was go to a hotel and swim and we chose the Westin. Could not take him to the pool bebause about 10 adults were smoking marajuana and playing loud music. I contacted the front desk and a security guard went out to the pool. I was watching from the window at the end of the hall. The people at the pool just lit up another one right in front of the guard and they did not leave the pool as directed by security. I literally went there for the pool and birthday. Needless to say I called back down to the front desk. After that the manager, Enricho called me apologizing and saying he was going to refund my room since I had such a bad experience. Well that was on Saturday, June 29th. He will not return my calls. I really thought the Westin was a nice hotel and thought they would be accommodating but I was so wrong and disappointed!