Al llegar al hotel me asignan una habitación que no tenía ni las sábanas puestas,la tarjeta de la habitación se desconfigura cada día, lo que supone volver a recepción para activarla. Las habitaciones son antiguas y necesitan reforma, en la terraza dos días no me dejaron cenar por reservas debido al fútbol, un verdadero KO'S
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月14日
Buen sitio para estar en pareja, para conocer Santa Cruz y poder disfrutar de una tarde por el centro de Tenerife.
Gina Paola
Gina Paola (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月11日
We had a lovely stay. Thank you
Claire
Claire (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月18日
God in general. They will be renovating the property very soon and they will close for a year or so, we were informed. Attention! the hotel has NOT a parking place. We suffer a bit looking for a place around the rea.
Ricardo
Ricardo (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月9日
Court séjour d'une nuit
Le personnel à l'accueil est très sympathique. L'hôtel est bien situé à côté d'un parc. Malheureusement même si notre chambre ne donnait pas sur l'avenue, elle était bruyante et sans vue intéressante
Alain
Alain (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月26日
Ottima struttura unica pecca solo due ascensori dei quali uno spesso fuori servizio. Si può decisamente migliorare ma eccetto qiesta cosa ottimo albergo con ottimo personale in ottima posizione
mario
mario (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月22日
STEPHANE
STEPHANE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月8日
Fantastic location. Not only within easy walking distance of the hub of the old town but right next to the beautifully lush Parque García Sanabria with its fountains, sculptures and interesting displays. Bus stop right outside main entrance. Lovely hotel restaurant. Room with balcony was clean and bed comfortable. Great to have a decent-sized fridge but I was missing facilities to make hot drinks. Spar store next door much appreciated.
Angela
Angela (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月18日
Lacking
Check in was efficient but room was vey basic with low quality furnishings and very poor lighting. Shower had a mind of its own and it would easy to get a very sudden rush of very hot water. Pool area was worn and the surrounding decking in need of repair.
This is the only hotel I’ve ever stayed in that charges (2euros + 8 deposit) for use of a pool towel. Location of the hotel was quite good but beyond that it is a Travelodge type of hotel.
JAMES
JAMES (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月14日
Amazon staff, food and service. Great location!
Richard
Richard (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月2日
Valdís
Valdís (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年1月27日
Comodo
Ha estado bien.
Javier
Javier (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年1月16日
Peter from Sweden
In the heart of city is this a good hotel. Very good breakfast!
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年12月31日
Ok overall
Hotellets fönster mot gatan hade noll ljudisolering.
Men kunde höra allt. lägg även till mig ändå på 6 vången av 7 våningen. Ac fungerade inte pga ”lång säsong” men rummet var fuktigt och varmt.
Duschen kändes smutsig pga hörn med sprickor.
I rummet fanns det flugor. Så stannar du här be om ett rum mot insidan
Artiom
Artiom (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年12月29日
Buena ubicación en Santa Cruz.
El hotel requiere renovarse y más cuidado en sus zonas comunes. Excelente ubicación.
Orlando
Orlando (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年12月29日
Staff very good. Breakfast also. Reasonably priced. Its on a nice street. Needs a bit of a make -over tho to be honest.
Jason
Jason (11 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年12月5日
location was good. staff at the front desk need training , they were not customer friendly. Official check in time was 3PM and I was there earlier but nothing was possible. They were very short about this that not a single room would be ready before 3PM ... I have stayed in hundreds of hotels so this is nonsense. Anyway worst was that the wireless in the room did not work and they had no knowledge on how to fix this and they simply told me to work from the lobby and that it was too bad that it did not work... really.... After strongly objecting this they finally gave me another room. You had to ask for a towel for the swimming pool which by the way was freezing cold. When I did they told me that I had to put down a deposit which was surprising since you are a hotel guest and they can put in on the room however they wanted money instantly and it had to be cash????? I told them I only could have it charged to my credit card or bank card but no no cash no towel and they said that an ATM was at 800 meters...