The goods: excellent location,the farewell receptionist polite,reasonably priced
The bads: couldn’t find initially any member of staff to check me in and when I did she was very impolite,rooms facing the road despite secondary double glazing are noisy and woke up early, the shower needs a makeover as it’s very tired and old looking.
graham
graham (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2017年12月3日
run by a bunch of amateurs
I don't think the people who run this hotel care about the guests - Fawlty Towers without the charm.
Not much right with it. Stay somewhere else if possible.
James
James (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2017年11月23日
Walked into a renovation project - without warning
The main part of the hotel bedroom area was having major renovations. Plaster dust on the stairs. Booked a premium twin but very poor accomodation in an annexe area. Can't imagine what the non-premium rooms are like! Apparently the whole place is to close in January. No restaurant available, notice saying closed but no reason given as all tables laid up ready. Downstairs looks fine but bedrooms are definitely poor.
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2017年11月13日
Lovely staff but bathroom beyond shabby!
The hotel is saved by the delightful reception staff who were friendly and very helpful. My room at the front of the hotel also had double glazing which blocked out the road noise. However the room - and bathroom in particular - are a good ten years overdue for a refurbishment. Whilst clean the bathroom was a disgrace. Even a hole in the internal wall that had been stuffed with toilet paper! Broken tap (still functional), a plug that didn't fit, big gaps in the flooring, paint off the walls etc etc. The price doesn't reflect this poor condition.
jaccy
jaccy (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年11月8日
A very nice hotel. No complaints at all
Mrs J L
Mrs J L (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2017年10月30日
No beer available.. Outer door locked at 11pm so no nightcap. Place deserted.. In need of renovation (rooom we had).
Anon
Anon (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年10月30日
Friendly staff but hotel could do with an upgrade
We stayed only one night. The hotel was pleasant enough for a short stay and the staff were really friendly but the tv didn’t work in our room and when we enquired about it we were told the system was off and would only be back on Monday. We feel that we should have been informed of this on arrival and a discount should have been offered. Other then this we had a good time.
virginia
virginia (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2017年10月24日
siobhan
siobhan (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2017年10月16日
Worse than that
We arrived at 2:30. We were taken to a cold room. Radiators switched off. Open windows. The windows do not close because there are no handles. Routes and never repaired. In the morning we refer to the defects. The third day is missing hot water. We ask to change the room. They promise but it does not happen. The sixth day we have colds and sore throats. We ask the other single city hotel if they have availability. None. We decide to withstand and wait anxiously to leave.
The staff is not friendly. I saw the other rooms. Our comparison was a storage room.
GIUSEPPE
GIUSEPPE (9 晚浪漫旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2017年10月9日
The hotel is plain and boring which I expected, however, the facilities were terrible. The bathroom gave me the impression it was modelled after a prison shower block complete with no hot water.
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年10月9日
Disappointing for the cost
Quirky old hotel. Paid £115 for a king size bed but it was smaller than that and lumpy mattress. Only place available in Saffron Walden really - did not bother with breakfast. .
Jack
Jack (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2017年10月8日
saffron hotel
hotel was shabby and out dated ,only room for three cars ,not very clean, did not use shower as it looked dirty,people in room opposite had been smoking which made the corridor smell.could not get comfortable in bed so very poor sleep.The breakfast was over priced at nearly £8 ,went to weathersoons just around the corner and paid £3.50 for a large breakfast with free refillable coffee.Room was well overpriced at £78 only worth £30 if your desperate like we were.saffron itself is a very nice little town overall nice people
Ian
Ian (1 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年9月21日
Only room free
We stayed here as we couldn't find any other rooms in the area for the night we needed. The room was in the attic, the twin beds were at one end of a narrow long room. The TVs was small and at the other end of the room so could hardly be seen. The bath towels were small, about double the size of the hand towels and the tea spoons with the drinks hadn't been changed since the last occupant.
真實旅客
1 晚行程
Expedia 真實旅客評價
4/10 一般
2017年9月15日
No heating in room, no hot shower, 45 mins to get breakfast, place need revamping
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2017年9月6日
Alban
Alban (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2017年9月4日
Clean comfortable hotel.
Only stayed one night but really enjoyed our stay.The staff we're really friendly and efficient. The room was clean and comfortable.The food was lovely,plenty for breakfast.
Good position in high St,which leads to the only downside, limited parking,but there is a big car park 5 mins walk away,so not to much of a problem.All in all can't fault the hotel.
I don't understand the negative comments on here,its an old building so you could get a few problems with things,but the staff are so good you only have to ask.would recommend this hotel for anyone wanting to stay in the lovely town of Saffron Walden.
robert
robert (1 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年9月4日
Ben
Ben (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2017年9月4日
Shabby
The hotel was shabby and in need of a thorough refurbish, It felt as if the owners were concentrating on profit with little concern about guests satisfaction or comfort.
bill
bill (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年9月3日
Nice quaint hotel
The building and setting are historic making for quaint features. The room was comfortable and the space had been ingeniously adapted to fit in a small shower room.
A
A (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2017年8月20日
OK for an overnight stay
Conveniently situated but very limited parking space so had to park in a public car park some way from the hotel. Good check-in experience and the duty manager offered us an exceptionally good deal for breakfast and dinner. Room was adequate but one window would not shut which meant a lot of traffic noise as the hotel is on a busy road. One light in the bathroom not working and the other one flickering, but the worst point was that the shower mixer was faulty meaning a hot shower was out of the question. On the plus side dinner and breakfast were excellent and exceptional value for money.
Martin
Martin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年8月14日
Great for one night for the price.
David
David (1 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2017年8月4日
Very poor hotel. No parking within 200m of hotel. Room was very poor, electric not working at first and only a few channels worked on the TV. Bathroom was tiny and shower sprayed everywhere.
Breakfast was good and bar/restaurant was nice.
Kegan
Kegan (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年7月30日
Saffron Hotel comments
Well placed hotel - friendly staff - limited parking. Bedrooms could do with complete facelift. Nice breakfast.
Michael
Michael (7 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2017年7月21日
Tired, old and avoid
Poor - pay heavily for the location. Pay a little extra and go elsewhere
Kishoo
Kishoo (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2017年7月20日
the staff were really pleasant but the shower has black mildew in the tray which was off putting, the large window had a sign saying do not open, it was 29 degrees when I arrived , the manager did eventually wedge it open with a metal bar after I insisted it was far too hot to be in that room with it shut. parking is only for four cars and very tight at that if I hadn't of got there early I would have had to park on main street a very busy street at that ! had a big desk but no plug sockets near enough to plug in lap top?