Enjoyed our stay, hot tub in pool area was not hot
Gregory
Gregory (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月13日
Good stay- valet only parking
Overall comfortable. The water temp was hot the first night and only warm by day two. I was disappointed with the valet-only parking option at a steep $30 a night rate.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Paulneikia
Paulneikia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Terry
Terry (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月8日
JEAN-MARC
JEAN-MARC (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月6日
It wasn’t so good. Furniture in the hallway. Closet door off the hinge and had to find someone to put them back in. To pay the amount of money per night needed to have been cut in half. I will not be staying. Plus I didn’t even receive my key cash for this visit.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
The hotel didn’t specify valet parking which cost an additional 28 plus tip
Chazarae
Chazarae (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月5日
Jerime
Jerime (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Africa
Africa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月26日
The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought.
The lobby is beautiful and clean. The rooms are horrible conditions.
The breakfast terrible and low budget.
BrandiKay
BrandiKay (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月6日
No heat/no ac - no tv
Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no
Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.
Lori
Lori (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Stephanie
Stephanie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Julius
Julius (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月18日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.
Christine
Christine (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月15日
Marxie
Marxie (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月14日
Cory
Cory (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月13日
My bathroom was unclean at check-in time. I called down to the front desk 3 times about it and third time I was told there was nothing that could be done until housekeeping comes in the next morning. I was traveling with a newborn, and I was told that they were unable to bring me towels to the room and that I had to go to the lobby to get them. I was able to Clorox down my bathroom until I saw bloody tissue in the shower. At checkout, the hotel manager tried to help however, I feel there is much more that needs to be done to correct the situation. Historically, this is a very nice hotel which I have been staying in often upon visiting my alma mater- Jackson State and my family over the years. I hope to see this hotel turn its service around to be a little more professional and accommodating to it guests.
Heather
Heather (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月12日
Charged credit card by items that weren’t purchased.
Jill
Jill (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
The pool needed a good cleaning and probably should have pest control sent out to spray for bugs. The hot tub was broken even after I had called a day before to check and make sure it was working bc this was one of the main reasons we chose this hotel. Room was decent and blackout curtains were nice and we slept well, but cleaning crew needs to be more thorough bc we found used food container under the edge of the bed. Yuck!!
Rikki
Rikki (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月8日
My experience was not great , i didn’t get the room i was originally supposed to get because the door was broken so i was switched to another room that was super small, the closest door was broken, the shower had mold on the inside and the only thing they did was give complimentary breakfast which was very limited i will never stay here again