Got there around 12:30-12:45pm. They didn’t have the room available and asked to return back to 2pm. At 2pm, gave the keys but no room allocated. Multiple calls (staff hung up on an occasion), resulted in getting the room finally at 3:30-3:45pm…really bad management of rooms and if hadn’t called them multiple times, doubtful we would have had a room available till 5-6pm
But the room was clean and comfortable. The water park within the hotel was fun activity for the kid to do. Indoor swimming pools as well as outdoor hot pools were great. Worthwhile going but not during the holiday rush since the staff can’t seem to have a handle on managing that crowd and provide rooms on time.
Great location. Right next to the main attraction七星岩. The Chinese restaurant has excellent food with reasonable price. Room is big and has a spring water hottab. Great for couples.
Yung Fai
Yung Fai (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
MINI
MINI (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月10日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年4月9日
Smell of dampness
The room smelled completely damp, hotel looks huge , rooms are quite big but bed are so small, don’t think that you can sleep two people on the bed when you see pictures on the websites, swimming pools are very nice, but I prefer not to stay there again
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年3月18日
Memorable comfy stay
Good stay. Celebrated 20th anniversary. Hotel very nice and generous to provide nice swan towel deco on bed plus a tasty spongy cream strawberry cake. Enjoyed the nice lake view and comfy bed. Convenient to walk at green path along the star lake and take boat ride. Hot spring/heated pools just downstairs. Good restaurants in hotel.