A great experience from the beginning. Easy parking across the street. Efficient checkin even when there was a tour bus. Small but comfortable room. Convenient location. Good breakfast and fantastic onsen walkable to everything.
Excellent service, clean and friendly staffs. Beyond our expectations. Night complementary ramen was prepared by in house chef. Welcome drinks with plenty of options. The onsen on rooftop was a bonus especially after a long day of outdoor activities. Will stay again next time we come to Matsumoto.
Great buffet for breakfast full japanese goodies, and they offer a soup for free every night that was enough for dinner for us after eating so much around the whole day.
The room was spacious for Japan standards, very clean and with a nice comfortable bed.
The hotel is very nice, full floored with tatami and you leave your shoes at the entrance. It is at a walkable distance from the station and many of the city attractions.
We like the onsen. Is not big but enough and it has a sauna.
The staff was very friendly.