Please note they take a break everyday from 3:00pm - 6:30pm. We arrived at 1:30pm to check in, and was told that the room will only be available at 2:00pm. We then decided to leave our luggages, take a walk and come back in the evening. To be sure, we double checked with the receptionist if we can pick up the key in the evening - and she said yes!
We returned at 6:00pm and realized there was no one at the reception. We stood and waited outside until another staff arrived at around 6:40pm.
It will be great if the staff can inform us about the break at the first place…and apparently, no one pick up the phone or doorbell during the break, though they stick a note asking you to ring the doorbell if you need any help.
Not a single chair to sit in. Tiny shower with no door. I understand this is common in Europe but here there in just no way to keep the entire bathroom floor from getting 100% soaked.
Matthew
Matthew (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Sentralt
Sentralt og gangvei til alt.
Ria
Ria (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Great position and staff
Amazing position just a few steps away from Piazza della Signoria.
Staff friendly and always happy to help.
To keep the room warm it was required to keep the A/C on for the whole night, but it was really noisy.
Breakfast included,but I was expecting more quality from a 4 stars hotel.
The breakfast room was tiny and despite of a slot was provided several times a table was not available.
Salvatore
Salvatore (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Perfect lovation
Perfect location, nice and fresh room. A bit noicy from the street.
Breakfast ok, but breakfast area very small and packed between 9-10.
Arild
Arild (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Localização perfeita só pequenos problemas com água quente para 4pessoas
Carlos
Carlos (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Location location location
This is a simple hotel , nice breakfast , eco friendly. They make it feel like home. The reception is warm, the people are friendly but above all , the location is exactly where you want to be . Everything you could possibly want is steps away .
真實旅客
6 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Hotel ligger bra men det är gamla i rummet
gabriel
gabriel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Comfortable and convenient
Very centric and close to everything - super practical in terms of places to go and accessible. The main issues were around the quietness of the room, it was next to a patio and there was a lot of noise at night which made it difficult to sleep during the stay. The breakfast is limited but always good to have as an option
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Irma
Irma (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Emma
Emma (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月31日
not value for money
Receptionist was friendly, welcoming and efficient. Room was tiny, tired, tatty and very basic. You open the door and are faced immediately with a wall and small gap to negotiate around through with your case to where the beds are. Towels were clean but clearly very old and tatty. All in one shower gel/ shampoo container was dirty. Got 2 slivers of soap and that was it . Having a shower means a large part of the floor is soaked so be careful not to slip. TV was broken but I fixed that as part of my services to the hotel owner. Air con was noisy but effective, with 1 window relatively high up that to let in light could either be fully opened or closed, no half way position. No pictures or anything to brighten up a very bland room. All of the walls were badly marked and desperately needed painting. Location is very central which was ideal and the sole reason for booking. Skipped breakfast as the area (reception & breakfast seating is all in the one area) was full to the brim and looked chaotic & stressful. I would never have rated this as a 4 star hotel. I've seen other sites rate it at 3 which felt generous. Receptionist lady is brilliant. No real noise issues at night. It is 10m down what is effectively a back ally which as a lone female traveller could feel intimidating when the restaurant staff have cigarette breaks at the back are staring at you.
K
K (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Amazing, Highly Recommend 10 out of 10
Noe
Noe (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Kleines kompaktes Hotel mit schönem geräumigen, modernen und sauberem Zimmer.
Obwohl man nur dreißig Meter vom Trubel der Via dei Neri entfernt ist, ist es angenehm ruhig.
Das im Preis beinhaltete Frühstück ist italienischem Standard entsprechend nicht üppig, aber ausreichend. Das Personal ist nett und zuvorkommend, Taxi für den Flughafen-Transfer wurde prompt geordert und stand
innerhalb von 10 Minuten vor der Tür. Insgesamt ein toller Aufenthaltsort um einer der tollsten und hippsten Städte Italiens zu erkunden.
Stefan
Stefan (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月10日
Debi
Debi (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
Central Location
Gudrun
Gudrun (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月9日
Too much light and noise
Mary
Mary (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月8日
The property was about 20 min walk from the train station, easy to walk many tourist places, lots of choices for dining and shopping.
Property was clean, ample Italian style breakfast included.
The only drawback was the whole bathroom got wet when one was showering because there was no barrier.
Gregory
Gregory (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
Robert
Robert (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月6日
This has been one of the worst experiences of a hotel I’ve had. The room was not cleaned during my 4 night stay just the bed made and the towels changed once - the bin was never emptied. Breakfast was disgusting so much so that I only bothered once. I would not have expected such a poor standard given the hotel has awarded itself 4 stars. There are no curtains and the noise has meant I’ve had very little sleep as it continued outside my room until 5am. I had to use my dressing gown as a makeshift curtain. The staff were rude and unhelpful and left me to struggle with my suitcase in reception were there are steps to reach the elevator whilst the stood around doing nothing, the location is tricky as it is actually behind the uffizi gallery so incredibly busy but the hotel itself is down a dirty badly lit street which does not feel safe at night. A truly dreadful 4 days. I should also say there was no sign of a 24 hour snack bar; reception is not 24 hours it closes at 22:30; there were no complimentary toiletries as advertised (not that I would have used them) I could not see any evidence of the garden/terrace area. There was also no facility to make a hot drink yet there is an empty fridge in the room