I want to mention that the VIP reception was exceptional. I was welcomed for check-in in a reserved room with all amenities and was explained everything about the hotel such as the restaurants, pools, and opening hours. I want to thank the hotel staff, many of them gave me real support and help, such as Toribio, the luggage man, the grill guys at the buffet restaurant, and the girl who prepared my room every day. Thank you all.