Clean comfortable room with a lovely river view. Bathroom needs a heater
Chris
Chris (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Great location. Good hotel.
Great location, alongside the Thames my room had a wonderful view of the river. The beds were comfy and the room perfectly acceptable, though no frills. Service at the bar when I used it was excellent and friendly. My one gripe is that the cleaners seemed to start work in the corridors at 7am and I'm afraid that vacuuming in the corridor at 7.30 on a Sunday morning is not thoughtful.
Mark
Mark (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Chau Tung
Chau Tung (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
james
james (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
james
james (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Very nice hotel, pet friendly
Very nice hotel. Clean, nice staff, very surprised with the quality for the price. Deffinetly will stay next time.
Patryk
Patryk (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Mercure Staines
It was adequate for my needs. The building is 200 yrs old and Accor is still in the process of renovating it.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
No bad hotel. Good location but nof much else
Comfortable room and bed. Good loation. Heating not working so had to request portable heater
Had requested ground floor room as we had our elderly dog with us but were allocated and upstairs room furthest from entrance. No lift so carried our staffy up and down stairs for 3 days. Considering they charge extra for a dog it would be good to have an appropriate room as requested.
Kim
Kim (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
MARK
MARK (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Fred
Fred (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Nice experience with room for a little improvement
The location on the river with parking was excellent. On arrival the staff was very friendly 🙂. Nice little bar area was cosy, the back of hotel had a very nice out door patio overlooking the river. If theres 1 thing that lets it down its the cheap table and chairs down stairs which gives it a cheap feel, and the room needs a colour transformation to make it feel warmer, with a slightly more modern feel. The view from the balcony was pricless even on a cold winters night.. overall it was a pleasent stay with my comments being a positive rather than a negative as id give it a solid 7/10 with room to slight improvement to get it to a 9/10. Scott & Nina xx
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
sanjeev
sanjeev (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Deborah
Deborah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Unplanned stay near LHR T3
Wasn’t planning to stay near Heathrow but Storm Bert and a cancelled flight had other ideas.
The hotel was perfect after a tiring day and the staff were great👍
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Don’t think I’ll stay here again.
I booked the hotel as it stated free parking but when I got to the hotel, car parking was £10 a night.
The weather was cold and I was advised that radiators in the bedrooms are not switched on! My room was so cold.
The only plus point was breakfast. Lots of choice and the quality was good.
Iain
Iain (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
G
G (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Good enough for one night
For the price, the room did the job. Potentially not at the standard of other Mercure hotels but it was good for one night and convenient access to Heathrow.
There was quite a lot of noise from the road as well as something mechanical in the hotel that would go on and off.
The room was cold when I checked in but there were electric heaters which soon warmed the room. There was plenty of hot water and the bed was comfy.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Family trip
Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀
Nicola
Nicola (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Clean and comfortable
Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Staff were excellent. Extremely helpful
Matthew
Matthew (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
As expected.
View of river from room was lovely, bathroom fittings (taps etc a bit tatty rather like mine at home). Trains very noisey going over bridge woke me up a few times.
Problems with getting a receipt, i cant understand why almost all hotels including this one can't provide a correct receipt for business travellers to allow VAT to be reclaimed.,
Tony
Tony (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Good value for a nights accommodation near heathro
Ideal location for picking up passengers from Heathrow and a surprisingly quiet location next to a busy road. Got last space in the hotel car park but another car park was next to theirs. Only stayed for a short period to sleep only. Had we stayed for breakfast we would have enjoyed the view over the Thames. Very dog friendly. Didn’t eat so can’t comment on food.