Great customer service. We found out that the bar was permanently closed after check in but we enjoyed our stay overall.
Lizzie
Lizzie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Myra M.
Myra M. (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Jeffry
Jeffry (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Briana
Briana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Myra M.
Myra M. (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Had a great breakfast with Ms Clara
Roderick
Roderick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Xenia
Xenia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Bed bugs bit me !! It was disgusting experience!!
MARVIN
MARVIN (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
It was very clean and I would love to go back to rhis hotel it was awesome.
CHARLES
CHARLES (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
1 Night Stay
Room was comfortable and clean, there wasnt any bedding in the room for the sofa bed, but was easily retrieved at the front desk. We were unable to find a place to park for check in, parking on the street is very limited, my husband dropped me off and drove around the block a couple of times until we were checked in and had key cards that gave us access to the parking garage on the back side of the hotel. Overall it was a great stay!
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
Well the hotel had a smell and the door to the closest wouldn’t close and we had to be move to a different room cause the toilet wouldn’t flush and the front desk was not nice at all
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月15日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Wonderful customer service but problematic rooms
We were in room 601. Housekeeping worked very hard to make it scent free and I so appreciated it so much but the room had a terrible smell akin to wet dog and sweaty feet. Worse than this the air quality was so bad my lungs burned, I started coughing and lost my voice. I suspect mold in the walls. The carpet desperately needs to be removed throughout all the rooms.
We went downstairs and Toni at the desk was amazing. We moved next door to 693 which had some tile and carpet and it was better. There was still a smell but not as bad. We discovered turning on the ac fan and putting the luggage in front of the door to keep it open allowed for some circulation and we did that for at least 30 minutes every day. We were able to stay in 603 that way.
I can’t say enough positives about the staff. They were super kind, warm and friendly. Wonderful customer service and when there was a problem they did everything possible to help. Breakfast was great too. I understand renovations are planned for next year and they are needed.
Elizabeth
Elizabeth (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Tamara
Tamara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
I booked for 5 and only got a 2 double bed. We complained and got upgraded. Amber was great at the front desk. Breakfast was great! Will book again in the future
Juliet
Juliet (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
Lots of road noise but that is unavoidable. Close to many things to see.