Stay was good,
The only issue we had was with service desk upon arrival.
A second room was booked under our name for the same night, room was booked in error. It took over a week to get a refund. As the Hotel and Hotel.com were both saying they weren’t responsible for the refund.
After a full week everything was rectified. I don’t believe this to be a Hotels.com issue but most likely a Holiday Inn issue.
The last three stays at holiday Inn’s in the Toronto area we’ve had issues even our truck Stolen from the overnight parking.
Joey
Joey (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Joey
Joey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Ray
Ray (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
our stay here was great!!! from the pool to the breakfast everything was clean and the staff was friendly and always helpful.