Very comfortable stay. Very friendly personnel. Food was great.
Antonio
Antonio (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Buon resort
Alessandro
Alessandro (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Lejos de centro poblado
En general bien pero la ubicación es muy alejada de un centro poblado
Carlos
Carlos (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Megan
Megan (6 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
The property needs updated. I paid extra for ocean view but we were on ground floor and only could see cabanas.
Karen
Karen (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月18日
This is an excellent vacation spot. The level of cleanliness around the property is impressive. From the room to the grass on the law everything is immaculate. The staff were friendly and helpful. The food was good and a variety of options was offered throughout the stay. The beach was a bit dirty when we arrived as it had been raining, but as soon as the weather cleared up, the beach was very clean and the water was perfect. Staff were cleaning the beach every single day. Overall, really impressed and plan to return again.
Sophia
Sophia (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月18日
For family and real peace of mind. This place was awesome. I truly enjoyed my visit.
Ricko
Ricko (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月18日
Tania at guest services and monkey on the catalina excursion were amazing!!!
Only thing i would change is to make it possible to use netflux on the tv. We had some rainy days
Shauna
Shauna (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月17日
Great stay,but the hot water/pressure was very low and the beach water color was brown.
Teodoro
Teodoro (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月17日
Overall it was lovely, staff are amazing
Eromosele
Eromosele (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月15日
Good staff
Antonio Santos
Antonio Santos (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月15日
Karina
Karina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月14日
Lo mejor que tiene el hotel es el personal. Todos son muy amables y siempre están dispuestos ayudar y hacernos sentir bien. Tengo que destacar el servicio de Miguel en la barra y a Pedro del restaurante, son excelentes. La comida era exquisita.
Stephanie Rabassa
Stephanie Rabassa (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月11日
There were cockroaches at the property. I first saw one outside by the cigar shop it ran away then turned and looked at me and flew towards me. I next saw one crawl out of the bidet in our room at 530 in the morning. It was as big as my hand. My husband then found some in the jam of the sliding door in our room. My husband also saw one in the jam of the door of the lobby bathroom. The sheets smelled terrible like bad butt. The activities were very limited. Some staff were great while others were lazy. One small pool area. The beach was nice. Staff harassed daily for you to listen to them try to sell you a house on the property. I will never go back. I have traveled all over the place and never had such a terrible experience with a lack of bug control. There are staff in the lobby trying to get you to scan the QR code and give them 5 stars. This is most likely why they have so many 5 strs and they are rated an 8.4 on the expedia app.
Tracy
Tracy (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月11日
Mariely
Mariely (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Sandro
Sandro (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Emelyn
Emelyn (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月8日
The property needs major updating from everything including the infrastructure to amenities and everything in between. We’ve been to many all inclusive resorts and this one unfortunately lacks in many areas. Those reviews you’re reading about the power going out frequently? Those are indeed real. They do not have the capacity to maintain the amount of energy they are producing at all hours of the day so the power goes out often. As a result, many people’s ACs were not working including ours and we had to be moved. Hot water was another issue. The one positive is that the staff is as good as it gets! They are ALL wonderful and do their best to accommodate even when things are out of their control. As far as the food goes, it was nothing spectacular but in these types of places, it usually never is. Overall we had a great time as there were 18 of us as a family but we will not be going back. They need to spend the money to fix their known issues first
Andres
Expedia 真實旅客評價
10/10 完美
2024年11月8日
Javier
Javier (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
Hotel muy lindo, muy bien cuidado. Se nota que tiene sus años pero está muy bien mantenido.
La comida muy buena. Lo unico malo es que reservamos 4.noches y sólo podiamos ir dos noches a los restaurants a la carta. Cuando nos quejamos xq eso no lo devia en ningún lado al reservar, nis dieron una cena más pero tuvimos que repetir restaurant xq el francés edtaba cerrado.
La playa es linda pero el mar no es cristalino, es bastante turbio y de color marrón. Habia aguas vivas, a mi amiga la picó una y para atenderla dn el hotel le querian conrar US $200.
Todo el personal muy amable, quiero destacar a Marcos del area de entretenimiento que nos enseñó a bailar merengue y bachata con muy buena onda.
También quiero destacar a Francisco del restaurant buffet que nos atendió de maravilla
atilio
atilio (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月5日
Every thing were very nice
Emilio
Emilio (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
Spent a week at this resort and enjoyed the whole experience. The room was comfortable, the staff were caring and attentive, the food which includes the banquet and three restaurants was great. The activities were decent. Also the beach and pools were not crowded. Overall a great experience!
Joan Steven Borja
Joan Steven Borja (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
Everything was good during our stay.
Lulit
Lulit (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月4日
Dining could have been better my tv did not work the whole time