Old building dirty and no good breakfast option no network inside rooms and even no exhaust or ventilation in room. Rooms gallery and entry as well as stairs are not maintained and remain unhygienic dirty. Service quality are poor. And inside rooms the furnitures other goods n bathrooms are not even basic quality. Felt like online bookings are not reliable anymore
Cet hôtel est bien situé, propre et le personnel est serviable et à l'écoute.
La chambre n'était pas tout à fait la même que sur les photos, mais j'avais tout ce dont j'avais besoin; je n'en ai pas fait de cas. Je recommande cet hôtel!
Josiane
Josiane (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2018年2月18日
Excellent location but aged room
Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Amit
Amit (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年1月16日
Vyborna lokalita,blizko k nadrazi,crawford marketu a k brane indie
Michal
Michal (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2017年12月7日
Basic and clean hotel in a great bazaar location.
Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Tiga
Tiga (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2017年11月20日
Worst Hotel i’ve Stayed at in the last 5 years
Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2017年3月9日
Ok for Mumbai
The hostel has a good location ! Breakfast is good and the restaurant doing nice curry. It's ok and safe place the staff is helpful.
真實旅客
Ebookers 真實旅客評價
2/10 欠佳
2017年2月9日
Terrible hotel in Mumbai
We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan.
But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money.
As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.
Maksim
Expedia 真實旅客評價
6/10 不錯
2017年2月1日
Hôtel bien placé
Chambres basiques très basiques mais petit déj correct
François
Hotels.com 真實旅客評價
4/10 一般
2016年12月18日
Expensive hotel for no value for money
I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty.
Will not suggest to any one for this hotel.
fehmi
Expedia 真實旅客評價
4/10 一般
2016年12月15日
All cover, no book
The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel.
There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly.
I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.
真實旅客
Expedia 真實旅客評價
8/10 很好
2016年12月8日
Great location for real India area.
Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.
Viv Scott
Expedia 真實旅客評價
2/10 欠佳
2016年10月25日
Not worth it
I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.
Charley
Hotels.com 真實旅客評價
10/10 完美
2016年10月1日
My house away from home
Susanna
Hotels.com 真實旅客評價
6/10 不錯
2016年9月19日
朝食は薄暗い隣のカフェ
Yoichiro
Hotels.com 真實旅客評價
2/10 欠佳
2016年4月19日
50여년만에 처음으로 벼룩을 본 호텔
50여년만에 처음으로 벼룩을 본 호텔이며 전망이 좋다고 광고하였으나, 전망은 고사하고 아예 창문조차 없는 호텔...무슨 감옥같았습니다
KWON YOUNG SEOK
Expedia 真實旅客評價
2/10 欠佳
2016年3月17日
Not good experience
Didn't stay myself but booked for my relatives. It's thier feedback
真實旅客
Expedia 真實旅客評價
10/10 完美
2016年3月12日
Great
My stay was great ask them for their new room at the back.