We feel Sandos is improving slowly. The food was better and the A/C was better. 3rd stay at this property this year.
Julie
Julie (10 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Property fantastic! Room maintenance over the years has been a bit sloppy but the room was very clean with a fantastic view.
Dining was fantastic as well and it's hard to imagine a more beautiful beach.
Staff was very accommodating and friendly and while seemed very appreciative of tips did not treat us any differenly on occasions that we forgot to bring cash for tip. Drinks were fantastic as well.
The only real negatives were non working elevators for the duration of our syay in our building(2000 building) and smoking outside of the designated smoking areas was not enforced at all including the resort owned beach area. Being as we are both very sensitive to the smell and the dirtiness of using the sand as an ashtray this was upsetting.
Katie
Katie (5 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月12日
Lea
Lea (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月12日
I enjoyed the different type of restaurants. Didn't enjoyed the waiting taking the tram to my destination.
Libia Irene
Libia Irene (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Spacious and clean
Roger
Roger (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Plenty restaurants and awesome and friendly staff, spacious and clean
Roger
Roger (7 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月9日
So you have to make reservations to all the restaurants except the buffet which wouldn’t be an issue but there was no opening to any of the restaurants even though you go and see 15 plus tables open . You have to call a manger or guest service in order to get on the reservation I even tried to reserve a day ahead and no opening
michael
michael (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
My third time at the hotel. I like it
Pedro
Pedro (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Muy rica comida y muy agradable ambiente la gente muy amable y el servicio atento
Blanca
Blanca (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Will be returning back again
Leonid
Leonid (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Ramon
Ramon (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月22日
it was very clean and greenary. the staff were all nice and polite.
Nein Su
Nein Su (5 晚浪漫旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024年8月17日
Most of the staff did not seem to care if we needed anything or help Beto the bellboy and Kenna the concierge were both outstanding they are the only reason our vacations wasn’t a complete disaster
The Italian restaurant was terrible the food was below average
A
jerel
jerel (8 晚友伴旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024年8月16日
The adult side was smaller than described. It was way to many kids in the adult area which I didn’t like since I paid for adults only. There should be at least 4 restaurants for the adults side but it wasn’t. The hotel is way too big, I had to wait for a shuttle just to get around. I didn’t feel comfortable in the adult section since so many kids had access to the beach area near the adults side. I feel like they should just cancel the adult side. It’s useless !
Jerome
Jerome (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
Alverto
Alverto (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月15日
Magdalena Cruz
Magdalena Cruz (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月12日
Poor Customer service needs more staff to attend customer support
Ruben
Ruben (10 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月8日
Las personas que atienden en actividades , restaurantes, toallas bares de mala cara y mal trato excepto los de recepción excelente trato
Juan Jose Sanchez
Juan Jose Sanchez (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月5日
There weren't many eating options, and the food was not good.
Marcelo
Marcelo (6 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月5日
Danielle
Danielle (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月3日
Very clean, friendly staff, huge buffet and great food. Beach area super nice. Only thing I wouldn’t give 5 stars is because the pool close very early and theres no bar/bar waitress around after 6pm in the pool and beach area. Which makes the area very boring. Also keep in mind in the summer (busy season) the restaurants are all reserved 3/4 days ahead. So if you don’t reserve them your only option would be the buffet (great food).