This was an extremely nice little place! The staff were all extremely friendly and everything was clean and they had good breakfast and they were close to historic downtown Saint Charles! They also offered cookies and hot cocoa and coffee in the lobby!
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Swim with Holiday Music
Fun quick trip to collect reward points. Favorite parts of the stay were the indoor pool (swimming while Christmas music was playing and it was raining outside was quite entertaining) and Udi's bagels in the morning (first time I've seen any hotel with any gluten free bread options).
All in all, a great stay.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Jenna
Jenna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Erin
Erin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Bill
Bill (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Ricademus
Ricademus (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
BRIAN
BRIAN (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Great hotel for a visit to Historic St Charles. Within walking distance of holiday events.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
cynthia
cynthia (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Sandy
Sandy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
All is well except for the control of the heat
We have stayed here often, great location. Not wild that you can’t really control the temperature of the room to my satisfaction. I like to be able to turn off the blowing air when I sleep.
mea
mea (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月28日
Poor customer service!
Booked a double with a friend and paid using points plus a few dollars. At check in I was told that they didn’t have my room because they overbooked. Was told that when you book online that’s not the room you actually get. Everywhere close was booked so my friend and I had to share a bed. Additionally I was told that my room wasn’t paid for and she wouldn’t even give me the king room until I paid again and that I would just have to talk to the manager the next morning. My card is still being charged for the room even though I was told it would fall off.
KACI
KACI (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
We arrived at around 4:15 pm. Check in was advertised as 3 pm. However, we were informed our room was still being cleaned and that we’d have to wait to complete our check in. It was not ready until around 4:40 pm. This was disappointing, and while we know it was not the desk worker’s fault, we would have appreciated an apology and perhaps a discount or other way of acknowledging the inconvenience.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Christine
Christine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Lance
Lance (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Peacefully sleeping
We had a nice stay. It was very quiet and relaxing. We will recommend this place
Leisha
Leisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
The best managed hotel I've stayed!
Great hotel, Very well managed, Clean pleasant rooms and lobby. Staff friendly and helpful. Location ideal to attractions. Never felt crowded by other guests. Quiet.
Best organized hotel I have ever stayed at.
Ronald
Ronald (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Excellent hotel, clean rooms and averything in place, new furniture including Frigidaire, coofe maker and microwave. Very goos breakfast included. Just remember to request housekeeping at your convinience. Personnel really friendly.
Juan Carlos
Juan Carlos (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Ann
Ann (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Quiet
Great location and price. LOVE the HVAC not being in the wall under the window. Very clean. Delicious breakfast. The welcome cookie at check in a nice surprise. Only regret, the indoor pool temp kept too cold.