Me desilusiona ya que había pedido una habitación vista al mar y me dieron una secundaria, el motivo que me dieron fue que estaba todo ocupado
ARTURO
ARTURO (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Benhur Raira
Benhur Raira (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
STAY AWAY!
Left the hotel within 1 Hour of checking in. Place was overrun by drunk people, walking around with Stanly cups and filling them with booze. One almost threw up. Was insulted by anti-sematic slurs in the lobby. Went to the room, (not cheap one), the lights did not turn on, whole room, the room smelled like mildew, the balcony door was broken and had to force open, the couch had hole in it, and the view was NOT as advertised. Furniture is from 80s and picture on the wall were disturbing. My wife started crying. Few calls later we booked another place and left the hotel. The manager could not care less. By the way, now NEITHER THE HOTEL or HOTELS.COM / EXPEDIA WANT TO REFUND OUR MONEY (ANY OF IT) ALTHOUGH IT WAS A ONE HOUR STAY. Expedia says to contact hotel, hotel says its an Expedia booking. 4 days later, the inept customer service people are doing nothing but telling me it's their policy to talk to the other one. REDICULOUS.. For a website selling hospitality and a hotel which should be about hospitality, both EXPEDIA/HOTELS.COM AND RIU ARE ANYTHING BUT... STAY AWAY!!!!!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Robert
Robert (7 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月28日
O lugar é fantástico !
Porém nunca vi um resort ter apenas uma
Tomada do lado da cama . Tv que não fica de frente a cama e sim em outro local !
Comida muito americanizada
Café da manhã muito americanizado
Higor
Higor (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Susan
Susan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Katsumi
Katsumi (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Deborah
Deborah (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Yolanda
Yolanda (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
The tv resolution is very poor may be due to ancient technology
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Wkrth every penny.
Great hotel, pool parties were great fun. 24 hour lounge, restaurants were great,cannot fault it.
Mark
Mark (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Great place!
Beautiful resort with very friendly staff. Aaron took care of us at breakfast, Miguel was a great fitness instructor at the pool and at the pool Bar Cun we had excellent service from July and Wilbur and Ernesto. I highly recommend
Andrew
Andrew (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Good time.
Whether was ok just windy.
Joe
Joe (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
This hotel is beautiful, as are the people who work here.
Stunning holiday
Kevin
Kevin (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Excelente!
Simplesmente perfeita, 100%. O melhor de todos. Fui a 10 anos atrás e voltei com a minha noiva agora e a qualidade de hoje tá um espetáculo. Parabéns!
Rafaela
Rafaela (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Bring furnishings up to date and to 5 star rating.
Checkin staff was efficient and effective.Elevators and entrance handles to restaurants need sanitizing.The over the top concept needs revamping. Air conditioning units need sanitizing because the room smells of mildew/mold which is different than humid.Hotel furniture needs modernizing. The outside colonial look is beautiful and unlike any other.I loved the spa cold jacuzzi and decor was in very good taste.The beach small but beautiful and walking distance from a better beach.The 24 hour snak and delicatessen great idea; however, to make a sack lunch you neet a sack and wax paper. The freshness of the food was excellent.The pools and built in entertainment was cool.
Everardo
Everardo (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月19日
Chris
Chris (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Faz juz a um hotel 5 estrelas
Do check-in recepcionados com mimosa de welcome drink ate o check-out fomos extremamente bem tratados. Quarto limpo, confortável, completo. Funcionários gentis, restaurantes com comida de qualidade, principalmente o italiano, sem faltar nada, mesmo com uma quantidade grande de hóspedes. Uma delícia! Nao fizemos muito uso das piscinas com um mar desses na frente do hotel e ate lá tem funcionário sempre a disposição. E diferente do que li de alguns comentários, nao ficam esperando pelas "propinas" pelo menos conosco. Recomendo 1000x
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
eduardo
eduardo (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Excelente hotel para descansar y viajar con adultos mayores. La calidad de alimentos y las instalaciones excelentes. Lo único malo fueron las camas. Muy incómodas y las almohadas muy muy pequeñas. No pudimos descansar bien. Los horarios de los restaurantes y en general la atención bien. Buena experiencia viajera.
Elsa Paola
Elsa Paola (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Gustavo
Gustavo (9 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Great service and amazing food. Beach was incredible