Great hotel in top location @ Palm Dubai. Great hotel team. Nice service overall and in the club room. Good choice of restaurants. A perfect escape during European winter times.
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Perfect escape
Great hotel in top location @ Palm Dubai. Great hotel team. Nice service overall and in the club room. Good choice of restaurants. A perfect escape during European winter times.
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
This was the most amazing experience we have ever had. The staff was so amazing. Henry, Anelka, Rhea, & Ezekiel made our trip such a great pleasure. It was our first time in Dubai and they helped us with making all reservations and our trip just a blast. We celebrated our daughter’s 3rd bday and they made it so special for us. The raffles is underrated not enough reviews you need to really go here and experience you won’t be disappointed one bit. If I could rate this hotel I would do a 15/10. The location is also so perfect located toward the end of the palms it’s away from all the traffic and chaos. We will definitely go back again.
Thank you so much for this amazing experience.
Harsimran
Harsimran (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Rosie
Rosie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Weekend away
Fantastic hotel with a warm friendly atmosphere. Delicious food and great dining options. Set on the beach and with a large pool, it was ideal for our weekend away to recharge.
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Baiju
Baiju (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Jussi
Jussi (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
The hotel is new, the view is good, and the price/performance ratio is good。
Tak Yuen
Tak Yuen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Thayna
Thayna (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Hine
Hine (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Gordon
Gordon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
We stayed at the hotel for 6 nights in the standard room with sea view. Very spacious room with nice, up to date, amenities. Unfortunately, there was a loose sharp tile on the balcony which my son of 1 year found. We immediately called the duty manager named Nicolas and told him this was not acceptable. They upgraded us to a Duplex suite which was not very practical with a running child of 1 year, but we loved the way they handled the situation. Apart from the tile situation the hotel has very friendly staff and are very professional. As such we would recommend this hotel to anyone (with small children).
Bryan
Bryan (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
2 issues I had with this hotel. Valet scratched the car and I on my found out at the airport. 2 the delivery charge by room service which I never seen at any hotels in Dubai or around the world throughout my travels.
Otherwise all is good at this place and I stayed at Raffes 4 times in the recent past
Ahmed
Ahmed (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月20日
The rooms are nice. But I didn’t appreciate housekeeping ringing the bell while we were sleeping only to ask what time we want the room clean.
The food is sub par. Not great for a 5 star and compared to other hotels in the Palm.
Victoria
Victoria (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Everything about this property is perfect from the service, rooms, available dinning options, and amenities. If you want to come to the Palm Jumeirah this is where you stay. The only inconvenience is that you will need to Taxi to and from the property due the it’s location at the top of the Palm Jumeirah. Beyond that this is the best property I’ve had the pleasure at staying at.
Chris
Chris (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Everything was excellent!!
Anuj
Anuj (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月2日
Two main problems:
1. Irresponsible and lying staff: I asked someone at the reception about booking a breakfast for the next day. He told me that I should purchase it on the spot at the reception tomorrow and it would be 125 AED. He even said it is about $34 USD and it is the same price everywhere. including on Expedia so there is no mistake about the number (it's actually lower priced than $34; other staff later said it's only lower priced because it comes with the hotel booking so either way he also lied about this). The next day when I was trying to purchase the breakfast, some other people told me it is 250 AED, insisted it was always 250 on all booking platforms, and did not care about whatever the other person told me. Seems like everyone here just lies about whatever they want to and do not care to take responsibility for their words. If you have to book this place beware of the numbers they tell you as you may be charged double.
2. Privacy violation: The night after checking in when we were out for dinner, some staff came into our room while we were gone and our luggage was open to arrange things in the room and turn off the lights. We never asked for this service and did not press any buttons for it. Really absurd they give no care about customers' privacy.
There were other very nice staff members and the room design was good (though the materials look cheap). But certain irresponsible people just had to ruin our experience.
Yuru
Yuru (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Also ich kann nur eins sagen ich empfehle das Rafles Hotel weiter für jede Art vom Hotelzimmer bis zum Service Essen Kohl Anlage alles war wunderbar Service erste Klasse
Rikardo
Rikardo (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
FARIS
FARIS (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
I highly recommend this hotel, it’s beautiful and the service was absolutely fantastic!
Vanessa
Vanessa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
아이가 있는 가족이라면 추천
GL층에 투숙을 했는데 아이가 있다면 강력히 추천합니다. 창쪽에서 밖으로 쉽게 나갈 수 있어 아이들에게 아주 편리합니다. 관리상태도 좋고, 깨끗하게 관리되고 있습니다.
Young ha
Young ha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!