Hotel was in good condition and in great location. Next door construction meant our panoramic view room’s one window had to stay closed all the time. Adjoining door meant noise from next door bothered us all evening. The buffet food and staff was great. All the other restaurants were fully booked the moment we arrived. Got on waitlist at Chinese restaurant and the food was sub par. We had Korean ramen and pad Thai and they weren’t remotely close to what they should have tasted. Portions were also tiny. The restaurant was half empty and yet fully booked.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月19日
Si quieres una mala experiencia ven aqui
El personal es muy amable, pero la comida es pésima nos intoxicamos, los alimentos de los restaurant de reserva son lo peor. Deben despedir a los cocineros y chefs. No lo recomiendo en absoluto.
ANTONIO
ANTONIO (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Good stay .over all ok.
Facility and service were great. Breakfast and lunch buffets were good but the buffet dinners were not that great except Mexican diner buffet. It’s hard to make reservations for restaurants, as the app to does not function. I liked that you can visit other Solaris resorts in area and they shuttle you there. Note if you want premium food and drinks you must be a gold member .
Charlie
Charlie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Great hotel.
Great hotel quiet nice pools and beach. Personnel very friendly and helpful.
Alfredo
Alfredo (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
Tina
Tina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Todo bien
Estuvo bastante bien el servicio, limpieza, alimentación
Arlen
Arlen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Todo muy bien con excepción que las puertas corredizas del balcón permitieron el paso de la lluvia y el viento, haciendo demasiado ruido por el sellado ineficiente de las puertas. Hace falta renovar las puertas de vidrio del balcon o darle una solución permanente a la mala condición. Nos tocaron días de mucho viento y lluvia durante la estancia.
Respecto al servicio y actividades del hotel todo fue excelente.
BLANCA
BLANCA (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Great resort for all
We ended up moving to the GR Solaris for the final 3 days of our trip because our last resort was a disaster. It was the right decision. Night and day. The GR Solaris was lovely, well appointed and in great shape. Would highly recommend this resort to anyone.
Jonathan
Jonathan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
GR Solaris
Great place to stay at a very low price.
Perfect place for budget friendly travel people. You get what you pay for. Food is definitely below average for Cancun and I stayed in Cancun over 20 times in the last 10 years
The beach as as good as other hotels
Make sure book beach front room only
Galeeb
Galeeb (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
The property was very clean. The staff was very professional and Nice the food was horrible. I did not like the beach area. I Would probably not recommend this property.
Joan Michelle Pinnell
Joan Michelle Pinnell (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
muy bonito hotel y muy cómodo! el personal muy amable, las instalaciones cómodas, la comida muy sabrosa
ERIKA
ERIKA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
I was there during Hurricane Helene and like how they coordinate to keep us safe and having fun at the same time.
Elida
Elida (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
Stayed here several times in the past , but the food was mediocre . One reason we have enjoyed this hotel was the live entertainment, which at this point , was a deejay .The shows in the evening were mostly geared towards families with children. If we stay with Solaris again ,it will be at the Royal .
william Lamar
william Lamar (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
Brian
Brian (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
MARIA ROCIO REYES
MARIA ROCIO REYES (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月27日
Chad
Chad (10 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月27日
Didn’t like that staff discriminated my friends for not speaking Spanish didn’t get the same attention we all deserve cuz we all pay the price to be there there was a couple of issues they would sit at a table and servers would acknowledge them wouldn’t get same attention
Cristina Anabel
Cristina Anabel (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Everything was great except the beach and no hot water