I was very impressed with the cleanliness and the overall construction of the room. You usually will find design flaws in painting, caulking, etc. none of that!! I asked for quiet, and I got it. The staff were very pleasant and accomidating. Though I didn’t need it, it was nice to have the kitchenette available. Parking was nice to, not a mile away from the entrance.
Tina
Tina (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月10日
Stay was great right until I was woken up with the housekeeper yelling at me that I was not supposed to be in my room. Was EXTREMELY rude. Then I get a phone call asking me to prove I had a reservation. She finally said oops are mistake.
Kathy Jo
Kathy Jo (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Louis
Louis (28 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Kathy Jo
Kathy Jo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Richard
Richard (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Florina
Florina (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Good bang for your buck.
I was truly surprised with how nice the room was. It was clean and comfortable. For the price, it was excellent. It needs a little sprucing up, but for the price, it was wonderful.
Jim
Jim (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Best good-quality bargain near Cleveland airport
Great one-night stay for $80 + tax = $94. Best good-quality bargain near Cleveland airport. Clean and comfortable. The thermostat on the wall was easy to use and adjusted the heat quickly and effectively. I used the elliptical machine in the gym and it worked well. Thanks for letting me check out at noon instead of 11am.
Two things would have made it five stars instead of four --
1) The shower in room 419 was well stocked with shampoo and conditioner but the body wash was empty.
2) Would have been nice to have a tea option in addition to the in-room coffee.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Renea
Renea (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Luther
Luther (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月30日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Debbie
Debbie (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Rafael
Rafael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
unpleasant
CHecking in staff was unpleasant, bordering on rude. Atmost "demanded" $100 on credit card for incidentals. Needs some people skills training
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Very nice, clean hotel
Vittie
Vittie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Glenn
Glenn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月29日
Disappointed after many years
Usually our stay here is really good. This time the room was not as clean the phone did not work. The check in lady was not helpful and actually she was really sarcastic. The room had a smell but the hallways smelled really nice. They need a major overall upgrade to this hotel
Kalimah
Kalimah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月28日
Rude front desk
Front desk was extremely rude.
Dwight
Dwight (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Fully satisfied
The hotel was conveniently located, the staff were friendly and helpful, and the room was exceptionally clean and quiet. Definitely will stay here again.