克里夫蘭市中心湖畔希爾頓逸林酒店及度假村位置優越,步行 15 分鐘即達搖滾名人堂及亨廷頓銀行球場。你可到24 小時健身中心運動一番;而Stadium 3 Bar and Grill於早餐及晚餐時段營業,正是之後大快朵頤的好地方!此住宿附設酒吧/酒廊及小食店,房內另有雪櫃及微波爐等便利設施。旅客無不對住宿的熱心員工及位置讚不絕口。
Horrible. The parking garage elevator was broken so we had to carry luggage up 3 flights of stairs. They knocked 10 off of the parking. Sent us up to our rooms. Come to fund out they were both occupied by other people. We reserved 2 rooms with 2 queens. Ended up getting a room with 1 king and one room with a murphy bed you had to pull down out of the wall. It was a horrible, horrible experience. It took an hour and a half to finally get rooms we could actually sleep in even though it wasnt whay we reserved.
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Mario
Mario (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月22日
The hotel was a basic room, nothing special. All the room walls and hallways were painted brown giving it a gloomy feel. The tub was rusted and just old. Time to swap it out. Other than that, staff was friendly and shuttle service was a great perk.
Tyler
Tyler (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月19日
The hotel was fine, nothing crazy. The handle to my shower broke off and I couldn’t turn it off whatsoever so I had to switch rooms but was ungraded to a nicer room so no complaints. Very nice staff.
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Our secret getaway
Had to evacuate my apartment due to unforseen circumstances, but it was a very welcome evening my husband and i had.
Valerie
Valerie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Laurie
Laurie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Do better!
For $300 a night, this was not worth what was paid! The elevator in the parking garage was not working, so stairs had to be taken to even check in. Although it was close to the attraction we were there for, it was not to a Hilton standard.The bathroom was awful. No hot water in the shower.The lobby was full of smoke in the evening from the bar. We will not be returning to this hotel in the future.
Kayt
Kayt (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Cleveland trip
Great location to everything downtown. Friendly staff. Restaurant and bar area was awesome
Sean
Sean (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Beds weren't as comfortable as I would expect from Doubletree. Cookies were good.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
IT WAS BETTER SEVEN YEARS AGO
The lobby is dirty and worn. We asked for room service for one night and told it would be done but it wasn’t; the shampoo dispenser had run out.
Michael
Michael (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Darrielle
Darrielle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Overall a good stay. Clean, good shape, service was good but understaffed. Breakfast on Sunday before the Chiefs/Browns game was packed. Waited a long time to pay $22 for a buffet with no eggs. That was a blemish on an otherwise good stay. Liked the location.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Water damage
The ceiling was leaking in the main lobby- which isn’t a big deal. The leak was more like a stream and a bucket was placed to collect the water. The bucket couldn’t hold the large amount of water that was leaking so there was a large puddle. The room had a large amount of water damage, cracks in the ceiling and discolored walls. The wallpaper in the hallways was clearly damaged and falling off. Staff was nice.
Kayla
Kayla (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Liz
Liz (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Two double queen bed rooms were reserved. We received 1 double queen bed and 1 king bed room. Both rooms were dated, and one didn't have a working tv or phone. This stay way uncomfortable and unpleasant. Also, overpriced for what it was, and there was an additional $30 charge for parking garage parking. Not happy!
DUSTIN
DUSTIN (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Room with a view
Hotel was amazing. The room was clean and well equipped with a great view of downtown and the lake. Staff was friendly with the exception of the housekeeper assigned to my floor which was 17. Checkout time was 12 but was woken up but knocking on the door several times throughout the morning. The do not disturb was on the door and still felt harassed to hurry and leave so she could clean the room. This would be the only aspect of my stay that would give me pause to book again.
mario
mario (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月28日
Getting run-down.
Toilet overflowed when water kept running. Many toilets in lobby didnt work.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Need Some TLC
This hotel is in a great location but has seen better days. It could use a little upkeep. I would stay again but would have a lower expectation. The man in the bar is about as unfriendly as it gets. He was downright rude most of the time. We went to the bar at a nearby hotel instead.
Gary
Gary (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
522
The furniture in the main room was either really dirty or in bad shape. The bathroom was decent except for the rusty lighting fixtures. The key card entry was faulty and had to try several time (10-15) for it to work
John
John (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Overall good experience
A little dated, but well maintained. Comfortable bed, good channel selection on TV. Bath clean, and shower good. Staff was friendly and helpful. Overall, a good experience, would stay again.
Carl
Carl (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Just average
The room was a little dated, but clean John at the bar was a bit undesirable. Left us to feel like we were inconveniencing him by being there. It was the Pittsburgh Steelers Browns game so they were busy, but he was not happy to be there.