I personally think that my room may not have been used right before my stay as it was not very clean. My suggestion would be if it wasn't perhaps the cleaning staff should inspect each room. There was stuff on the floor and food on the bathroom floor. The community bathroom by the pool was not properly stocked as it was out of toilet paper when we arrived. My room was not equipped with any blankets for the pull out sofa bed.
I personally have been coming to this location for a number of years on New Years Eve and my suggestion is for the price we pay to stay you need to start updating some of your rooms, pillows and common areas. Things are starting to look real run down.
I would like to mention that the 2 gals I came in contact with that was working the front desk were both very nice and accommodating!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月5日
Not the best
First impression not so good. Large mat on floor by counter very dirty n large stains. Ceiling had water marks. Sexual items left in drawers of room. Dogs left in rooms barking.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
10/10
Sara
Sara (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月16日
Bedding was dirty. When I called to ask for a new room, I was informed that they don’t wash the comforters after every stay. They apparently don’t wash the pillow cases either because they smelled like BO.
Selina
Selina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Diego
Diego (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
The shower head was facing somewhat towards the wall. So you had to stand next to wall to shower.. toilet doesn’t flush good. Had to hold handle down the whole time for it to flush
Marshall
Marshall (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月26日
Horrible staff / horrible condition
The hotel appeared to be on its last leg. It appears there had been no capital investment into improvement since the 1970’s.
I asked the front desk to fix the shower head because it was in a condition where it took forever to get wet and rinse off my hair. I came back that night and it looked like someone just hit it with a hammer to fix it. But it made twice as bad. I ended up checking out the next morning and rented from another hotel.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Elyse
Elyse (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Girls night
It was great, had a girl's night and we really enjoyed ourselves
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Edward
Edward (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年9月29日
Nice place nice people
Tyler
Tyler (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
This is a basic hotel with a mediocre breakfast dated rooms, good enough for an overnight day, but I wouldn’t want to spend more than 8 to 10 hours here. The pool area is nice for children
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
This is a pet friendly hotel which we liked even though we left the pets at home this time. There was a dog barking in the hotel for a while but it wasn't as loud as the baby crying. Didn't keep me up but something to consider when you visit pet friendly places I guess.
The staff was incredibly friendly. The breakfast was very good. And no complaints about the hotel room. Very comfy bed! Would definitely stay again.
Adrienne
Adrienne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Bed was very comfortable. Bathroom was clean and I was happy with shampoo and conditioner on wall-in shower.
Deborah
Deborah (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月24日
Glenn
Glenn (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
Janice
Janice (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
sambasiva
sambasiva (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月13日
The staff was friendly but the hotel is a bit short staffed.
I did not get any hand soap in the bathroom sink and the arrangement in the bathroom does not have any counter space for make-up or toiletry supplies.
Nancy
Nancy (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月12日
Our room was filthy. The vent in the bathroom looked like it had never been cleaned, I wiped it down myself. No plug in the sink, you could see mold and sediment. If my wife dropped her ring or anything in the sink it would have gone down the drain. Pubic hair/other hair all over the bathtub.
High ceilings in the rooms, so every corner on the ceiling have spiderwebs and are just dirty. But each corner of the room on the floor was dirty too, that should not be missed.
This is basic cleaning that can't be missed, we saw it and we weren't even looking.
If this room would have been clean my review would have been all good.
No one wants to sleep in a dirty room no matter how good the rest of the hotel might be.
Thank you.
Sean
Sean (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Jason
Jason (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Good breakfast, nice room.
Edward
Edward (1 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2024年9月9日
Raymond
Raymond (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Hotel itself was decent and rooms were clean. The gentleman was less than welcoming and acted like we interrupted his night by checking in. The other night staff was put out when I asked for change to break a larger bill for the vending machine. At check out the front desk clerk was pulling hair of her clothes and telling me it was her partners - seriously people!