Everything is in average. The hardware is definitely needed to be upgraded.
Staff were nice. If you have plan to dine in their restaurant, be prepared to be very patient for waiting, however food was nice.
Lovely hotel great staff
Pool nice
Breafast was amazing
Only downside was the bar beers warm and staff not knowledgeable on why
r a
r a (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Great location and value.
Great value. Rooms looking tired and need a refresh. Lots of marks on wall. Glasses in fridge were smelly and dirty.
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Korrina
Korrina (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Good value hotel
Decent value hotel for south sea. Nice and clean, modern comfortable and good breakfast.
ricky
ricky (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Christmas party- food cold, staff at bar rude. Not worth the £60
Lorraine
Lorraine (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Christopher
Christopher (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Proche de la mer
Hôtel confortable et proche de la mer.
Pas assez assez de place de parking.
Petite piscine mais qui a le mérite d'être là.
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Overcharged for parking
No complaints about the hotel whatsoever. Breakfast was great.
I booked the parking when I booked the room through hotels.com and it was £44
Parking is £5 from the hotel.
Neil
Neil (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Lovely big room, very clean, service at checking in very efficient, complimentary snacks a very nice touch!
Debbie
Debbie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Reception never answered the phone despite calling several times
Sarah
Sarah (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
YUNHUA
YUNHUA (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
June
June (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Very clean and quiet.Great place to stay.Breakfast was also good.Very good food.
Ann
Ann (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Charged for the hotel stay twice
Stay was fine but I got charged twice for the room, payment was taken via Hotels.com and the hotel itself.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Nice but looking tired and tatty
We have stayed at the Holiday Inn, Portsmouth for many many years as its at a good location and has comfortable rooms.
The service is good but weve noticed a determination in the fixtures and fittings over the padt couple of years. This trip in December 2024, the deterioration has got worse with tired looking rooms worn and dirty carpets and bathrooms in need of a refresh. The whole hotel really needs a full refurbishment. Just looking out of the windows, the window sills are dirty and covered in a green slime. However, the reception staff are always nice and courteous. Come on IHG spend some money and give this lovely hotel a makeover.....but that costs money doesn't it!
Robert
Robert (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月27日
No Heating at Night
Reception staff was not really welcoming and not providing enough information about the hotel facility without we are asking for it, rooms were out dated and heater was not turned on , there was no way to control it as it was central heating, radiator never turned on during winter night and they provided portable heater but you are paying around £100 per night and you sleep in a cold room was not acceptable, I wouldn’t recommend and never will stay again ever
ILKER
ILKER (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Good hotel
Good hotel and facilities.
Veronica
Veronica (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Good service… but
Good service but window did not shut completely in room and it looked like
Temperature control did not work either. Also coffee maker did not work. But there was a kettle and that worked fine. Room was clean as expected.
Also this is the second time I have stayed here and the bar ran out of slimline tonic both times!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Morten
Morten (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Value for money with car parking fee included, rooms are on the small size, breakfast was excellent