Cleaning crew did not come in and replace towels or refill toilet paper. Asked for clean towels and toilet paper that evening and we were brought towels but was told the toilet paper was locked up and could not get any until morning. We never got any toilet paper.
The blankets had holes and the stuffing was lumped up on one side.
There were never towels in the pool area and the water had a yellow tinge.
The restaurant is a joke and all self serve.
Grant
Grant (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Rosalia
Rosalia (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Patrice
Patrice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Great Stay
Really clean
Vincent
Vincent (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月22日
Pick another Embassy or another hotel!
Worst Embassy we’ve ever stayed in. The room was very hot (despite turning AC down to 65), the sofa bed was disgusting (old, dirty, and springs sticking out), and shower head was dirty.
Elizabeth
Elizabeth (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Elevators not working
Jorge
Jorge (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Sally
Sally (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月22日
Building, furniture, and amenity are old. Room is dark. We had to evacuated outside because the building fire alarm went off due to smoke in the kitchen area.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Great Stay
Great stay for the weekend.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Ronald
Ronald (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Ronald
Ronald (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
It’s well located, spacious rooms, very good brakfast
Susana
Susana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Vincent
Vincent (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
kelly
kelly (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月7日
The staff was very nice.
The rooms are run down. Restroom didn’t properly flush, old/dirty/broken mattress, ugly ripped headboard, dated carpet, outlets didn’t work, only one elevator works, aircon wasn’t cooling, pool area looked gross. No swans.
Rocio
Rocio (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Excelente servicio en el Bar, restaurante y desayuno
Rafael
Rafael (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月2日
Ana María
Ana María (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Fatal (octubre 2024)
En toda la semana:
Alberca cerrada fuera de servicio
Las llaves se desactivaban y tenias que bajar a recepcion a cambiarla
De los dos elevadores solo funcionaba 1 y era muy muy lento
Nuestro cuarto se inundó por una fuga de agua del baño, tuvimos que cambiarnos de cuarto
Jose Angel
Jose Angel (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
The installations are old. The room I stayed at needed painting to look good, but overall it was just fine for a weekend. My only complaint is that the indoor pool was being serviced during my stay and I wasn't told before booking. The indoor pool was the reason was I had picked that hotel. The breakfast was good though, the people in the kitchen are nice and friendly. Also good to have two complimentary drinks in the afternoon, I wish they didn't limit the time to get them.
Evelyn
Evelyn (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月18日
Janie
Janie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Elevator
Everything was good, except the elevator. One was not working and the other one was very slow.