The staff was very professional, efficient, and friendly. Adding to that - and partly a result of it - Hotel Haven has a magical vibe.
Dennis
Dennis (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Always a great stay here
Aaron
Aaron (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Tameika
Tameika (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
It was ok
Benito
Benito (4 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2024年10月1日
Loved this hotel, breakfast, view, party and clenaliness.
Maybel
Maybel (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
Piper
Carlos
Carlos (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Excelente
Vanessa
Vanessa (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
I loved the staff. I had a privilege to talk to Tarek Khan a very down to earth person. More power to you Sir! Everyone was always smiling and sincerely helpful. Big Kudos to Santiago, Paola, Sara, and Maria!!! Thank you so much 😊
Josemari
Josemari (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Hotel muy bonito y la vista espectacular desde la piscina. Solo hay un ascensor en la propiedad y durante la noche y mañana tuvimos que subir y bajar las escaleras porque estuvo dañado. A pesar de eso el personal estuvo muy atento y trato de ayudar en todo lo posible. Fuera de eso todo muy bien
Pedro
Pedro (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月18日
It was my first time in Columbia and I had a great experience
Michael
Michael (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月17日
Didn’t like the customer service and that In a weeks time I had to switch my room twice for reasons out of my control and after a fight for them to actually do anything
SMH
Doreatha
Doreatha (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月17日
We got there and they lost one of the reservations
Then got my room and the lock was broken. They wanted me to stay anyway. They couldn’t fix it that night but swore to me “no one would go in” (How do you know(???))
My friend went down and threatened that we were going to give bad reviews because this was not our fault that the lock didn’t work . As they were okay with me spending the night in a friends room until they fixed the lock👀 (waste my own money no concern of theirs ) And were adamant about not upgrading. Said they couldn’t upgrade unless I paid more money and the only other room in my price range looked at a brick wall only😕
After the threat they put me in a slightly bigger room for one night and harassed me while I was on a tour to move my things or they would have to charge me now that the lock is fixed 😕 We pre booked so we had to come back on the 16th to spend one more night before coming home Got that room and it was infested with these super tiny ants . I had to be moved again. The front desk person when I confronted them with the fact that this was 2 stays with a move . She stated well we fixed the lock! I told her Yes, and I appreciate that , but what you’re missing is the inconvenience and the lack of care and the fact that we had to threaten with reviews for you to even budge. SMH long story short it was Not a pleasant stay AT ALL
Doreatha
Doreatha (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
We stayed for 2 nights. Cute little Boutique Hotel. The roof top is a party scene so lots of loud music. We stayed on the 2nd floor and we could hear it. Hotel provided earplugs. 11 floors and only one elevator which is a little slow. Drinks are slightly more expensive. Beer is $5 so we opted to buy our on at the liquor store across the street. We will definitely stay again.
Leticia
Leticia (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月17日
La gerencia del hotel permite que sus huespedes lleven damas prepago al mismo. Es increible, como miran a un ladp y permiten este tipo de conducta. Estas "invitadas" pasean por los ascensores y caminan por los pasillos como si fueran huespedes del hotel, con una vestimenta que deja mucho que desear. Ademas, el hotel tiene un rooftop bar en el piso 11 que se escucha en las habitaciones, hasta altas horas de la noche. Mi habitacion era en el piso 3 y se escuchaba. Este hotel no es apto para ninos y familias en general. No lo recomiento
Johann
Johann (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Staff were professional and accommodating
Ash
Ash (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Like everything
Mario
Mario (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月8日
El hotel fue de nuestro agrado y la piscina. El desayuno estaba variado y con buen sabor pero, frío.
Sureli Marcano
Sureli Marcano (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
I completely enjoyed my stay at HAVEN. My friends in Medellin want me to come back for my birthday in December, and my 1st choice for the hotel is without a doubt, HAVEN. My only piece of advice though is to make sure that the front desk staff is well versed on how to explain security procedures with the guests. I have 2 friends who live there, and one night I invited them to the hotel for dinner. We were going to stop at my room so they could get the gifts I brought for them from the USA, and the young lady at the Front Desk was rude to them and to me. I did not appreciate the way she spoke to us. Thank you.